1990
DOI: 10.1002/1520-6629(199007)18:3<183::aid-jcop2290180302>3.0.co;2-h
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Change processes in the professional bureaucracy

Abstract: The limits of organizational change often make effective implementation of policies difficult. This article examines how change can be accomplished in the professional bureaucracy. Examples in community mental health and compensatory education are employed to illustrate the points discussed. It is concluded that because professionals function independently and their work cannot be easily replaced, change in the professional bureaucracy would inevitably involve (a) replacing existing staff with people sympathet… Show more

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Cited by 6 publications
(4 citation statements)
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“…Conventional change management methodologies do not work well in complex healthcare organisations,51 where there is significant variation in practice, individual practitioner autonomy and little regulation of safety. While behavioural theory has been successfully applied in many key public health interventions, it remains greatly underutilised in patient safety.…”
Section: Discussionmentioning
confidence: 99%
“…Conventional change management methodologies do not work well in complex healthcare organisations,51 where there is significant variation in practice, individual practitioner autonomy and little regulation of safety. While behavioural theory has been successfully applied in many key public health interventions, it remains greatly underutilised in patient safety.…”
Section: Discussionmentioning
confidence: 99%
“…The level of skill required, and the existence of an established tradition of behaviour associated with particular professions, has the effect of amplifying the authority, culture and ethical codes of the professional cultures in influencing the behaviour of junior professionals (Greenwood cited in Ham and Hill, 1993, p. 145). A number of authors (Cheng, 1990;Parsons, 1995) argue that professional employees place more importance on their professional authority than formal hierarchical authority.…”
Section: Implementation Studiesmentioning
confidence: 99%
“…Scholars have gone further to differentiate institutions of higher education as professional bureaucracies (Bolman & Deal, 2003;Cheng, 1990;Marion, 2002;Mintzberg, 1979). Marion (2002) highlighted Mintzberg's (1979) work with professional bureaucracies pinpointing that "[t]heir technologies are sufficiently stable to allow standardization of procedures…but their tasks so complex that they must be controlled directly by the operators who perform them" (p. 208).…”
Section: Rational Bureaucracymentioning
confidence: 99%
“…Marion (2002) highlighted Mintzberg's (1979) work with professional bureaucracies pinpointing that "[t]heir technologies are sufficiently stable to allow standardization of procedures…but their tasks so complex that they must be controlled directly by the operators who perform them" (p. 208). Professional bureaucracies include all the components of a bureaucratic organization but permit both standardization and decentralization and depend on the expertise and skills of professionals to operate effectively (Bolman & Deal, 2003;Cheng, 1990;Duryea, 1973;Marion, 2002;Mintzberg, 1979). Most subunits within universities, community colleges, and four-year colleges can be described as components of a professional bureaucracy because these divisions are allotted some degree of decision making, goal setting, and resource development separate from the central governing body of the organization.…”
Section: Rational Bureaucracymentioning
confidence: 99%