Changing lifestyles in the age of fear: projective analysis of social insecurity and consumption patterns

Abstract

This paper analyses the influence of social insecurity, consumer responses, and changes in consumption behaviour. The paper contributes to existing literature by including fear in consumer vulnerability domain. Due to the apparent research gaps in the field and scarce literature, as exploratory approach we chose a qualitative technique: an adaptation of the Zaltman Metaphor Elicitation Technique (ZMET) was used to gather metaphors for sensitive themes that are better expressed in terms of pictures and associative ideas. Under the basis of 64 projective interviews of victims or related to victims of social insecurity, their interpretations through symbolic imagination of the meaning of consumption in the face of public insecurity are identified. Results reveal that strong consumers' emotions are central to understand the consumption phenomena: fear, its sources, and its consequences in the form of changing lifestyles and purchase patterns are broad themes. Implications for managers, policy makers, and future research are offered.Keywords: social insecurity; fear; purchase patterns; consumer behaviour; projective techniques; Zaltman Metaphor Elicitation Technique; ZMET.Reference to this paper should be made as follows: Reyes-Mercado, P., Mercado-González, J. and Dávila-Ruiz, D. (2016) 'Changing lifestyles in the age of fear: projective analysis of social insecurity and consumption patterns', Int.

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“…This step uses negative cases to evaluate trustworthiness. Moreover, it can extend the frame of previous pictures in different directions, which can help interviewers understand deep feelings 35 .…”