Changing Unit Culture and Fostering Well-being of Staff

Abstract

The key role of healthcare leaders is to create and sustain an environment that optimizes high-quality, safe, and effective patient-centered care. The leader's role is to ensure the best possible physical environment and provide a culture that supports healthcare team members in the stressful work of providing direct care. A positive approach is to empower nurses and other health team members with effective skills and techniques to help them transform stressful situations into more therapeutic scenarios.