Chapter 1. Trust and discursive interaction in organizational settings

Pelsmaekers, Katja; Jacobs, Geert; Rollo, Craig

doi:10.1075/dapsac.56.01pel

Cited by 3 publications

(2 citation statements)

References 9 publications

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“…It is proved that employees achieve greater results and have higher levels of organizational commitment when they trust each other, their managers, and leaders (Galford & Drapeau, 2003). Trust refers to honesty, fairness, and quality of relationships among employees within an organization (Holton, 2001;Hurley, 2006;Pelsmaekers, Jacobs & Rollo, 2014), with the main aim to ensure good employee relations, especially under ambiguous and uncertain conditions (Dietz, Gillespie & Chao, 2010). The literature on trust in traditional teams specified that trust led to positive work relationships, more open communication, cooperation, and a higher quality of decision-making (Krot & Lewicka, 2012).…”

Section: The Importance Of Collective Trust In Virtual Project Teamsmentioning

confidence: 99%

Building and nurturing trust among members in virtual project teams

Lukić¹,

Vračar²

2018

Strategic Management

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The Fourth Industrial Revolution has brought significant changes in the field of organizational design, especially in terms of how work is structured, organized, and conducted. One of the major trends widely adopted by numerous businesses worldwide is the establishment of virtual project teams, which allows members to work from remote locations regardless of their time zone, nation or culture and to collaborate using various information systems and technologies. Advantages of virtual project teams observed in terms of cost reduction, productivity growth, knowledge, skills, and flexibility are obvious and cannot be neglected. Nevertheless, challenges do often appear, and need to be addressed in order to create successful virtual organizations. The objective of this paper is to examine the role and importance of trust in virtual project teams, and to propose methods and activities that can help establish and nurture trust among employees in remote teams.

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Section: The Importance Of Collective Trust In Virtual Project Teamsmentioning

confidence: 99%

Building and nurturing trust among members in virtual project teams

Lukić¹,

Vračar²

2018

Strategic Management

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“…Moreover, in this fragment, she also connects it to trust, saying that the audience must trust her so that she can take up this educational role. Trust is, just like expert identity, relational and co-constructed (Pelsmaekers et al 2014) and a relation of trust is based on the ability, benevolence and integrity of the trustee. Ability is defined as having "a group of skills, competencies, and characteristics that enable a part to have influence within some specific domain" (Mayer et al 1995: 717).…”

Section: Interviewer: Ja Yesmentioning

confidence: 99%

Constructing Expert Identity as a Health Journalist: A Discursive Analysis

Declercq

2018

Cahiers du CLSL

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Health journalists have been heavily criticized in academic literature for bad and inaccurate reporting, but little research has considered factors like discursive identity and roles to gain a better understanding of their daily journalistic practice. This paper examines how specialized journalists construct and negotiate their expert identity in the field of health, medicine and science. We conducted a fine-grained analysis of three interviews, with journalists that have various degrees of specialisation, and different backgrounds and working circumstances. Taking into account discursive markers, this analysis provides us with new insights in the arguments and factors that journalists refer to when reflecting on and constructing their expert identity when discussing health topics.

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Vertrauensrelevantes Wissen und Diskurssemantik: eine diskurslinguistische Annäherung an das KonzeptVertrauen

Belosevic

2021

Zeitschrift Für Angewandte Linguistik

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This paper investigates the concept of trust at the discourse level. Based on an epistemological discourse approach (Busse 1987), trust is defined as trust-relevant knowledge, which is usually implicit. The paper focuses on the methodology of the analysis of trust at discourse level in the mass media reporting on refugees by identifying implicit indicators of trust constructions (trust dimensions) and their discourse linguistic operationalization through argumentation patterns. The manual annotation of trust dimensions and a combination of hermeneutic and automatic analysis using Maxqda play a central role for the operationalization of the concept trust for discourse linguistic analysis. The implementation of the method is demonstrated by analyzing the media construction of the loss and the rebuilding of trust towards refugees (the discursive trust dynamics) in the context of the New Year's Eve sexual assaults in Germany in December 2015/January 2016. In contrast to sociological studies, the present analysis does not show an increased mass media construction of distrust in the face of this discursive event and therefore demonstrates that discourse linguistic trust research contributes to the interdisciplinary research on trust and provides valid findings about the collective knowledge about refugees.

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Chapter 1. Trust and discursive interaction in organizational settings

Cited by 3 publications

References 9 publications

Building and nurturing trust among members in virtual project teams

Building and nurturing trust among members in virtual project teams

Constructing Expert Identity as a Health Journalist: A Discursive Analysis

Vertrauensrelevantes Wissen und Diskurssemantik: eine diskurslinguistische Annäherung an das KonzeptVertrauen

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