Chapter 8. Politics, Personality, and History in Ontario’s Administrative Style

Glenn, Ted

doi:10.3138/9781442674707-011

Cited by 1 publication

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“…The communications function in Canadian government is a “rare area that is found organizationally in both the public service and political spheres, [reflecting] its position on the cusp between politics and administration, nurturing both but belonging fully to neither” (Brown ). In the Westminster‐based federal and Ontario governments, both political and permanent executives share responsibility for managing communications activities (Brown ; Glenn , ; Kiss ; Thomas , ). Members of the political executive (that is, first ministers and their cabinet ministers) in these two jurisdictions are broadly considered “principal spokespersons” (TBS ) for their governments, with responsibility for their government's overall communication priorities, objectives and requirements, which involves working with nonpartisan public servants.…”

Section: Management and Administrationmentioning

confidence: 99%

“…Most research focuses on federal government communications management and administration (Thomas , ; Brown ) and federal advertising in particular (Rose , and ; Rose and Roberts ; Rose and Mellon ). There is useful but limited insight into communications management and administration in Alberta (Kiss ), Ontario (Glenn , ) and Canadian municipal government in general (Killingsworth ). Canadian public administration textbooks do not cover communications (see Barker ; Dunn ; Inwood ; Johnson ; Leone and Ohemeng ; Malcomson and Myers ) nor have leading journals like Canadian Journal of Political Science , Canadian Public Administration or Canadian Public Policy published on the topic at least since 2000.…”

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The management and administration of government communications in Canada

Glenn

2014

Can Public Adm

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This article examines the communications function in Canadian government using the results of a pilot study on the governments of Canada, Ontario and the City of Toronto. It first defines what government communication is, explains what activities are included within the function, and then explains how and for what purposes government communications are used. It also provides a high-level overview of how communications within the federal, provincial and municipal governments are managed and administered. The article concludes with some observations about the nature of government communications in Canada and thoughts about future research in the area. Sommaire : Cet article examine la fonction de communication au sein du gouvernement canadien en se fondant sur les résultats d'une étude pilote sur les gouvernements du Canada, de l'Ontario et de la Ville de Toronto. Il définit tout d'abord en quoi consiste la communication gouvernementale, démontre quelles sont les activités que comporte cette fonction, puis explique comment est utilisée la communication gouvernementale et à quelles fins. L'article offre également un aperçu de haut niveau sur la manière dont on gère et administre les communications au sein du gouvernement fédéral et des gouvernements provinciaux et municipaux. En conclusion, l'article présente certaines observations sur la nature de la communication gouvernementale au Canada et des suggestions de recherche future dans le domaine.Canadian governments spend hundreds of millions of dollars each year trying to understand and communicate with a broad range of internal, domestic and international audiences. They employ thousands of specially trained communications professionals, use a variety of short-, mediumand long-term strategies and processes to establish communications objectives, apply a vast array of tactics (news releases, stakeholder consultations, polling, branding, advertising) to achieve those objectives, and operate highly complex monitoring systems in all media (print, broadcast, electronic) to evaluate whether those objectives are being achieved. The modern communications enterprise pervades every aspect of government activity today, from policy-and decision-making to service delivery, to the point that "the management of the state's communication may even rival Ted Glenn is professor, The Business School, Humber College, Toronto, Ontario.

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Section: Management and Administrationmentioning

confidence: 99%

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confidence: 99%