Characteristics of exceptionally good Doctors—A survey of public adults

Schnelle, Christoph; Jones, Mark

doi:10.1016/j.heliyon.2023.e13115

Cited by 5 publications

(4 citation statements)

References 51 publications

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“…These results corroborate those of the previously conducted "Good Doctor Survey", suggesting that the qualities desired in an exceptional doctor match with the Pakistani publics expectations (12). A median score of 30.5 out of 34 was observed for expectations from physician responsibilities pointing towards high expectations amongst the public towards physicians.…”

Section: Discussionsupporting

confidence: 88%

“…A total number of 424 participants were interviewed by trained interviewers. The sample size was determined by considering relevant previous studies from which negative experiences had a prevalence of 73% and 77% prevalence of high scores for exceptionally good doctors (11,12). Considering these ndings, the sample size calculated using OpenEpi was 384 participants, which upon adjusting for 10% margin of inaccurate responses led to the expected recruitment of 424 participants (13).…”

Section: Study Design and Settingmentioning

confidence: 99%

“…The questionnaire utilized in this study was a composite of a previously utilized tools in the form of Patient Picker Experience-15 (PPE-15), a validated tool which has been used in several countries to measure experiences along with the Exceptionally Good Doctor Likert, a questionnaire section that has been used in various population groups, which we modi ed to assess expectations (11,12).…”

Section: Study Questionnairementioning

confidence: 99%

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An Assessment of Public Experiences and Expectations with Physicians: A Cross Sectional Study from Karachi, Pakistan

Irshad,

Mahar,

Jahangir

et al. 2023

Preprint

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Background: Although physicians are highly regarded members of society, patients are not always satisfied with their care, suggesting a mismatch between the public’s expectations and reality. Thus, the aim of this study was to determine the public’s expectations regarding roles and responsibilities of a physician, to assess patient experiences, and to evaluate factors associated with the two outcomes. Methods: A cross-sectional study was conducted via face-to-face structured interviews from July 14th to August 2nd, 2023, in Karachi, Pakistan. 424 consenting adults were approached and enrolled by visiting public spaces (malls, parks, hospitals, and residential buildings). The questionnaire consisted of sociodemographic characteristics, a modified Exceptional Good Doctor Likert, hospital visit information, and Patient Picker-15 (PPE-15) sections. The Likert and PPE-15 sections were scored through pre-decided criteria for expectations and experience, respectively, and categorized using a median cut-off into high and low expectations and negative and positive experiences, respectively for simple and multiple logistic regression. Results: A median score of 30.5/ 34 (IQR = 3.3) was found for expectations and 4/ 14 (IQR= 4) for experiences. Significant factors associated with high expectations were older age groups (OR=4.54 [1.18-17.50]) and higher monthly household incomes (0.40 [0.20-0.79]), while the odds of negative experiences were lower after visits to emergency departments (0.38 [0.18-0.84]) and private health care centers (0.31 [0.13-0.70]). Conclusion: These results suggest that the public has high expectations from physicians, however their experiences are not always positive. Initiatives to develop a patient-centric ethos are needed for which we outline recommendations to both the public and physicians respectively.

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Section: Discussionsupporting

confidence: 88%

Section: Study Design and Settingmentioning

confidence: 99%

Section: Study Questionnairementioning

confidence: 99%

See 1 more Smart Citation

An Assessment of Public Experiences and Expectations with Physicians: A Cross Sectional Study from Karachi, Pakistan

Irshad,

Mahar,

Jahangir

et al. 2023

Preprint

View full text Add to dashboard Cite

show abstract

“…Listening, detective work, empathy, treating the patient and not their disease are key characteristics of a good doctor. Schnelle and Jones, 11 in a public survey showed listening as an important skill for diagnosticians as well as interventionists. Higgins 5 describes 10 traits of great physicians, of which listening is the key.…”

mentioning

confidence: 99%