Using a solid Na‐based sorbent is one potential option to decrease CO2 emission in coal‐fired power plants, and the CO2 sorption reactivity of Na2CO3/γ‐Al2O3 sorbent was improved by mechanically doping MgO into Na2CO3/γ‐Al2O3 in our previous study while the mechanism was not clear. In this paper, the CO2 sorption/desorption mechanisms of the promising MgO‐doped Na‐based sorbent prepared by the two‐step incipient wetness impregnation method were studied using a fixed‐bed reactor, together with characterizations of X‐ray fluorescence, nitrogen adsorption apparatus, field emission scanning electron microscopy, X‐ray diffraction, and thermogravimetric analyzer coupled with Fourier transform infrared spectrometer (TG‐FTIR). Also, the sorption behaviors were well described with Avrami's fractional‐order kinetic model. Results demonstrated that MgO not only dispersed on γ‐Al2O3 but entered γ‐Al2O3’s lattice, leading to the formation of Mg‐Al mixed oxides for CO2 sorption. In addition, a new phase Mg6Al2CO3(OH)16·4H2O was produced during the CO2 sorption process, which plays a crucial role in facilitating the conversion of Na2CO3 to NaHCO3. The CO2 sorption capacity of MgO‐doped Na‐based sorbents is presumably determined by the trade‐off between microstructure and active component dispersion. The knowledge gained about the promotion mechanism of MgO provides fundamental direction for the synthesis of Mg–Al mixed oxides, supported with the developed microstructure for CO2 sorption enhancement of Na‐based sorbents. © 2019 Society of Chemical Industry and John Wiley & Sons, Ltd.