Improving agricultural productivity to ensure food security while maintaining sustainability is a challenge that needs to be overcome in Bali, Indonesia. Ten farmers in Karangasem Regency, which is among the areas in Bali with a low food security index, were interviewed regarding their agricultural practices and government support for increasing the production of rice and chili—the main crops in the regency—while maintaining sustainability. The interview results revealed that the farmers recognized a lack of sunlight and disease as constraints to cultivation and attempted to improve productivity and control the disease by selecting varieties, cropping systems, and synthetic insecticides based on their previous experiences and the recommendations of agricultural extension workers. The Karangasem Regency Government actively encourages farmers to use biofertilizers and biological control agents to promote sustainable agriculture. Their use to improve rice and chili productivity is important to sustainably increase food security not only in Karangasem Regency but also in Bali Province. Furthermore, since agricultural extension workers are a source of information on agricultural production for farmers, it is important to train them for further extension activities in the future.