An ion and a polar molecule interact by an anisotropic ion-dipole potential scaling as −α cos(θ)/r 2 at large distances. Due to its long-range character, it modifies the properties of angular wave functions, which are no longer given by spherical harmonics. In addition, an effective centrifugal potential in the radial equation can become attractive for low angular momenta. In this paper, we develop a general framework for ion-dipole reactive scattering, focusing on the regime of large α. We introduce modified spherical harmonics as solutions of angular part of the Schrödinger equation and derive several useful approximations in the limit of large α. We present the formula for the scattering amplitude expressed in terms of the modified spherical harmonics and we derive expressions for elastic and reactive collision rates. The solutions of the radial equation are given by Bessel functions, and we analyse their behaviour in two distinct regimes corresponding, basically, to attractive and repulsive long-range centrifugal potentials. Finally, we study reactive collisions in the universal regime, where the short-range probability of loss or reaction is equal to unity.