Chatbot use for pre-triage procedures: a case study at a free-service university dental clinic

Vidal, Douglas Almeida; Pantoja, Luana Jhennyfer da Costa; Jassé, Fernanda Ferreira; Arantes, Diandra Costa; Seruffo, Marcos César da Rocha

doi:10.1109/la-cci54402.2022.9981463

2022 IEEE Latin American Conference on Computational Intelligence (LA-CCI) 2022

DOI: 10.1109/la-cci54402.2022.9981463

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Chatbot use for pre-triage procedures: a case study at a free-service university dental clinic

Douglas Almeida Vidal¹,

Luana Jhennyfer da Costa Pantoja²,

Fernanda Ferreira Jassé³

et al.

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2024

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Innovation and application of Large Language Models (LLMs) in dentistry – a scoping review

Umer,

Batool,

Naved

2024

BDJ Open

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Objective Large Language Models (LLMs) have revolutionized healthcare, yet their integration in dentistry remains underexplored. Therefore, this scoping review aims to systematically evaluate current literature on LLMs in dentistry. Data sources The search covered PubMed, Scopus, IEEE Xplore, and Google Scholar, with studies selected based on predefined criteria. Data were extracted to identify applications, evaluation metrics, prompting strategies, and deployment levels of LLMs in dental practice. Results From 4079 records, 17 studies met the inclusion criteria. ChatGPT was the predominant model, mainly used for post-operative patient queries. Likert scale was the most reported evaluation metric, and only two studies employed advanced prompting strategies. Most studies were at level 3 of deployment, indicating practical application but requiring refinement. Conclusion LLMs showed extensive applicability in dental specialties; however, reliance on ChatGPT necessitates diversified assessments across multiple LLMs. Standardizing reporting practices and employing advanced prompting techniques are crucial for transparency and reproducibility, necessitating continuous efforts to optimize LLM utility and address existing challenges.

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Innovation and application of Large Language Models (LLMs) in dentistry – a scoping review

Umer,

Batool,

Naved

2024

BDJ Open

View full text Add to dashboard Cite

show abstract

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Chatbot use for pre-triage procedures: a case study at a free-service university dental clinic

Cited by 1 publication

References 4 publications

Innovation and application of Large Language Models (LLMs) in dentistry – a scoping review

Innovation and application of Large Language Models (LLMs) in dentistry – a scoping review

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