Chatbots and Flipped Learning: Enhancing Student Engagement and Learning Outcomes through Personalised Support and Collaboration

Abstract

Objective: This paper explored the relationship between chatbots and flipped learning in an educational setting. It also identifies the benefits and drawbacks of using chatbots in a flipped learning context and the ethical and privacy concerns related to their use. Method: The study utilized a theoretical analysis approach, which included a comprehensive review of relevant literature from Scopus and World of Science databases. The data collected from the literature review was analyzed using a qualitative approach. Results: The study found that chatbots can potentially enhance student engagement and learning outcomes in a flipped learning context by providing personalized support, facilitating group discussions and collaborations, providing feedback and assessment on student work, supporting self-directed learning, and enhancing student engagement and motivation. However, using chatbots in a flipped learning context also raises ethical and privacy concerns, including data privacy, data security, and student anonymity. Novelty: Contributes to the existing research on using chatbots in education by providing insights into the potential benefits and drawbacks of using chatbots in a flipped learning context. The study highlights the importance of considering the ethical and privacy concerns and the future potential of chatbots in a flipped learning context and proposes future research directions.

Harnessing AI Chatbots for EFL Essay Writing: A Paradigm Shift in Language Pedagogy

“…Secondly, the article identifies challenges such as ensuring pedagogical soundness (Baskara, 2023), maintaining learner motivation, and addressing ethical implications (Aggarwal et al, 2023) related to data privacy and over-reliance on technology. These difficulties emphasise the importance of developing sound methodological frameworks and ethical guidelines for integrating AI chatbots into language education (Lee, 2023;Kumar, 2023;Khalil & Er, 2023).…”

“…Integrating AI chatbots into writing courses may also impact pedagogical implications and learner autonomy. There is a need to carefully consider the balance between using AI chatbots and preserving pedagogical principles that promote independent learning and critical thinking skills (Baskara, 2023). The ethical implications of using AI chatbots to guide and support learners' writing processes, particularly concerning personalised feedback and intervention, require careful consideration.…”

Comparing and assessing four AI chatbots’ competence in economics

“…An AI chatbot can create practice problems, quizzes, and other types of educational material that students can use to better learn economics concepts in a flipped classroom context [ 45 ]. The technology is thus perfect for taking advantage of the testing effect, the increase in long-term learning facilitated by retrieving information from memory [ 46 ].…”

A content analysis of graduate dissertation using the flipped learning method

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