2020
DOI: 10.1007/978-3-030-56290-8
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Chatbots and the Domestication of AI

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Cited by 9 publications
(2 citation statements)
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“…ASAs are programmed to converse autonomously with humans in a social manner (Fitrianie et al, 2019). ASAs do not need to be indistinguishable from humans to be seen as relatable social agents; the efficacy of the interaction between humans and the artificial agents can be based on the interactivity and shared consequences of the human-ASA relationship (Kempt, 2020). Kempt further states that ASAs can be categorised by conversational skill levels, ability to understand explicit and implicit human expressions, and the faculty to respond appropriately.…”
Section: Literature Reviewmentioning
confidence: 99%
“…ASAs are programmed to converse autonomously with humans in a social manner (Fitrianie et al, 2019). ASAs do not need to be indistinguishable from humans to be seen as relatable social agents; the efficacy of the interaction between humans and the artificial agents can be based on the interactivity and shared consequences of the human-ASA relationship (Kempt, 2020). Kempt further states that ASAs can be categorised by conversational skill levels, ability to understand explicit and implicit human expressions, and the faculty to respond appropriately.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Creating artificial speakers is sometimes guided by the aim to imitate natural speakers, i.e., human beings. However, the choice of which human features are being imitated is always a normative choice requiring ethical justification (Kempt, 2020). While the specific choice of imitation can be motivated by other reasons, the intended wide-spread use of specific human traits in a generally subservient role, e.g., in customer service contexts, can reproduce and sediment problematic stereotypes.…”
Section: The Ethics Of Imitating Human Beingsmentioning
confidence: 99%