ChatGPT, can you take my job interview? Examining artificial intelligence cheating in the asynchronous video interview

Abstract

Artificial intelligence (AI) chatbots, such as Chat Generative Pre‐trained Transformer (ChatGPT), may threaten the validity of selection processes. This study provides the first examination of how AI cheating in the asynchronous video interview (AVI) may impact interview performance and applicant reactions. In a preregistered experiment, Prolific respondents (N = 245) completed an AVI after being randomly assigned to a non‐ChatGPT, ChatGPT‐Verbatim (read AI‐generated responses word‐for‐word), or ChatGPT‐Personalized condition (provided their résumé/contextual instructions to ChatGPT and modified the AI‐generated responses). The ChatGPT conditions received considerably higher scores on overall performance and content than the non‐ChatGPT condition. However, response delivery ratings did not differ between conditions and the ChatGPT conditions received lower honesty ratings. Both ChatGPT conditions rated the AVI as lower on procedural justice than the non‐ChatGPT condition.