ChatGPT for Educational Purposes: Investigating the Impact of Knowledge Management Factors on Student Satisfaction and Continuous Usage

Ngo, Thi Thuy An; Tran, Thanh Tu; An, Gia Khuong; Nguyen, Phuong Thy

doi:10.1109/tlt.2024.3383773

IEEE Trans. Learning Technol.

2024

DOI: 10.1109/tlt.2024.3383773

|View full text |Cite

ChatGPT for Educational Purposes: Investigating the Impact of Knowledge Management Factors on Student Satisfaction and Continuous Usage

Thi Thuy An Ngo,

Thanh Tu Tran,

Gia Khuong An

et al.

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...

Citation Types

Supporting

Mentioning

Contrasting

Year Published

2024

2025

Publication Types

Select...

Article3

Relationship

Self Cite0

Independent3

Authors

Journals

Cited by 3 publications

References 89 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

Does ChatGPT enhance student learning? A systematic review and meta-analysis of experimental studies

Deng,

Jiang,

et al. 2025

Computers & Education

View full text Add to dashboard Cite

Does ChatGPT enhance student learning? A systematic review and meta-analysis of experimental studies

Deng,

Jiang,

et al. 2025

Computers & Education

View full text Add to dashboard Cite

Guest Editorial Education in the World of ChatGPT and Generative AI

Tan,

Wijekumar,

Hong

et al. 2024

IEEE Trans. Learning Technol.

View full text Add to dashboard Cite

Technology in the classroom: Exploring the student experience with ChatGPT in the educational process

Eliseo-Dantés,

García-Reyes

2024

EJM

View full text Add to dashboard Cite

Among current technologies, artificial intelligence (AI) systems have a high level of importance in the teaching and learning process. An example of this is ChatGPT, a language model developed by OpenAI that uses neural networks to generate human responses and realistic conversations. This research seeks to understand how students perceive the effectiveness of ChatGPT compared to other forms of educational support, as well as to identify factors that influence its acceptance and adoption. This study adopts a mixed approach, has an experimental design comprising data collection through surveys and semi-structured interviews, to gain a comprehensive understanding of students' experiences and perceptions. The study aims to provide a comprehensive understanding of how ChatGPT technology impacts students' educational experience and offers valuable insights for improving classroom teaching and learning.

show abstract

scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.

Contact Info

customersupport@researchsolutions.com

10624 S. Eastern Ave., Ste. A-614

Henderson, NV 89052, USA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Blog Terms and Conditions API Terms Privacy Policy Contact Cookie Preferences Do Not Sell or Share My Personal Information

Made with 💙 for researchers

Part of the Research Solutions Family.

ChatGPT for Educational Purposes: Investigating the Impact of Knowledge Management Factors on Student Satisfaction and Continuous Usage

Cited by 3 publications

References 89 publications

Does ChatGPT enhance student learning? A systematic review and meta-analysis of experimental studies

Does ChatGPT enhance student learning? A systematic review and meta-analysis of experimental studies

Guest Editorial Education in the World of ChatGPT and Generative AI

Technology in the classroom: Exploring the student experience with ChatGPT in the educational process

Contact Info

Product

Resources

About