Chemotherapy Order Entry by a Clinical Support Pharmacy Technician in an Outpatient Medical Day Unit

Neville, Heather; Broadfield, Larry; Harding, Claudia; Heukshorst, Shelley; Sweetapple, Jennifer; Rolle, M

doi:10.4212/cjhp.v69i3.1556

Cited by 8 publications

(15 citation statements)

References 11 publications

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“…Staff should be appropriately trained to fulfill job responsibilities through mechanisms such as formal coursework (from accredited bodies, if applicable), certification, and internal training . Programs with documented success using pharmacy technicians and other support personnel have identified factors associated with effectiveness, including use of certified technicians and/or internal training …”

Section: Recommendation 2: Ensure That Support Personnel Are Adequatementioning

confidence: 99%

“…In both hospital and community settings, it is well established that pharmacy technicians enter medication orders into the electronic medical record for pharmacist review and approval. In the ambulatory care setting, a technician may be able to serve in a similar capacity to increase the clinical pharmacist's available time to engage in direct patient care activities. When outlined in the clinical pharmacist's care plan, support personnel can also assist with scheduling and communicating referrals to other health care providers …”

Section: Recommendation 3: Incorporate Support Personnel Into Approprmentioning

confidence: 99%

“…20 Programs with documented success using pharmacy technicians and other support personnel have identified factors associated with effectiveness, including use of certified technicians 33,58,59 and/or internal training. 33,46,58,60 Adequate time for orientation, training, and competency assessment is needed for pharmacy support personnel. Beyond certification, training for specific tasks (eg, medication reconciliation) should be provided.…”

Section: Recommendation 2: Ensure That Support Personnel Are Adequamentioning

confidence: 99%

“…81 In both hospital and community settings, it is well established that pharmacy technicians enter medication orders into the electronic medical record for pharmacist review and approval. In the ambulatory care setting, a technician may be able to serve in a similar capacity 60…”

Section: Development and Implementation Of A Plan Of Carementioning

confidence: 99%

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Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

Borchert

Phillips

Bastin

et al. 2018

J Am Coll Clin Pharm

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Changes to the U.S. health care landscape have increased the focus on the quality and use of alternative payment models, with a growing focus on value. As health care costs continue to rise, clinical pharmacists will increasingly engage in roles to expand the breadth and depth of clinical services in providing comprehensive medication management (CMM) to improve patient outcomes. The roles of pharmacy technicians and other support personnel must evolve to meet the needs created by this practice change and allow pharmacists to focus their services on activities that use their expertise to improve medication outcomes. Support personnel, including pharmacy technicians, should be identified to assist with clinical pharmacy tasks on the basis of their skills. To ensure competence, support personnel should be adequately trained and (if applicable) certified. Moreover, support personnel should be optimally incorporated into appropriate components of the clinical pharmacist's process of care to expand the reach and depth of clinical pharmacy services. When supervised by the pharmacist or others as defined in state practice acts, support personnel may be able to assist in the clinical pharmacist's provision of CMM. Finally, research should be conducted and disseminated on the utility and outcomes achieved using support personnel in the clinical pharmacist's process of care.

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Section: Recommendation 2: Ensure That Support Personnel Are Adequatementioning

confidence: 99%

Section: Recommendation 3: Incorporate Support Personnel Into Approprmentioning

confidence: 99%

Section: Recommendation 2: Ensure That Support Personnel Are Adequamentioning

confidence: 99%

Section: Development and Implementation Of A Plan Of Carementioning

confidence: 99%

See 2 more Smart Citations

Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

Borchert

Phillips

Bastin

et al. 2018

J Am Coll Clin Pharm

View full text Add to dashboard Cite

show abstract

“…However, data from our center demonstrate that order entry by a trained clinical support pharmacy technician is safe and efficient, allowing increased time for pharmacists to provide direct patient care, such as patient education. 11 Additionally 50% of respondents had 10 years or less experience. Pharmacists with less experience (22/64 having 0–5 years of experience) may not be as efficient or as confident as pharmacists with more oncology experience.…”

Section: Discussionmentioning

confidence: 99%

Optimizing patient education of oncology medications: A descriptive survey of pharmacist-provided patient education in Canada

Donald

Scott

Broadfield

et al. 2017

J Oncol Pharm Pract

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Background The incidence of cancer is increasing in Canada due to an aging and growing population. This frequently necessitates chemotherapy, which is a high-risk treatment, often given as a part of a complex regimen with serious side effects. A review of the evidence of pharmacy-provided patient education initiatives targeted to oncology patients revealed that minimal is known about this service. Objective The objective of this study was to determine the different models of patient education of oncology medications delivered by pharmacists to adult oncology patients in a hospital or cancer center in Canada. Methods The study design was a descriptive online survey developed by the investigation team and was distributed to pharmacists who provided patient education to adult oncology patients. The primary outcome of this research project was to describe self-reported pharmacist-provided patient education of oncology medications across Canada. The survey data was analyzed quantitatively with Opinio survey software. Results Sixty-four pharmacists completed the survey. Key findings of the study were that approximately 50% of pharmacists spend up to 25% of their time providing direct patient care and that not all adult oncology patients are receiving education by a pharmacist. Conclusions Pharmacists provide patient education at the first treatment, change in therapy, and on request of another healthcare professional. Most cover administration, side effects, their prevention and management, and drug-interactions. Frequently used teaching methods include structured patient education delivery process, customized teaching for each patient, and repetition of key educational points.

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International Society of Oncology Pharmacy Practitioners (ISOPP) position statement: Role of the oncology pharmacy team in cancer care

Holle

Bilse

Alabelewe

et al. 2021

J Oncol Pharm Pract

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The Oncology Pharmacy Team (OPT), consisting of specialty-trained pharmacists and/or pharmacy technicians, is an integral component of the multidisciplinary healthcare team (MHT) involved with all aspects of cancer patient care. The OPT fosters quality patient care, safety, and local regulatory compliance. The International Society of Oncology Pharmacy Practitioners (ISOPP) developed this position statement to provide guidance on five key areas: 1) oncology pharmacy practice as a pharmacy specialty; 2) contributions to patient care; 3) oncology pharmacy practice management; 4) education and training; and 5) contributions to oncology research and quality initiatives to involve the OPT. This position statement advocates that: 1) the OPT be fully incorporated into the MHT to optimize patient care; 2) educational and healthcare institutions develop programs to continually educate OPT members; and 3) regulatory authorities develop certification programs to recognize the unique contributions of the OPT in cancer patient care.

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Chemotherapy Order Entry by a Clinical Support Pharmacy Technician in an Outpatient Medical Day Unit

Abstract: Background: Pharmacy technicians are expanding their scope of practice, often in partnership with pharmacists. In oncology, such a shift in responsibilities may lead to workflow efficiencies, but may also cause concerns about patient risk and medication errors.

Cited by 8 publications

References 11 publications

Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

Optimizing patient education of oncology medications: A descriptive survey of pharmacist-provided patient education in Canada

International Society of Oncology Pharmacy Practitioners (ISOPP) position statement: Role of the oncology pharmacy team in cancer care

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