“…Study participants reported four primary gaps in cancer care delivery, including poor doctor-patient communication, insufficient attention to conversations about prognosis, lack of care coordination, and lack of access to care locations. Despite efforts to improve patient-provider communication regarding goals of care and symptom management, 8,9,[24][25][26][27] patients and caregivers noted persistent deficiencies, 7,28,29 consistent with previous studies. 2,5,10,11 Study participants identified three practical solutions to reduce these care gaps, including use of (1) nonphysician health personnel (eg, community health workers, patient navigators); (2) alternative care formats (eg, telephone-based care); and (3) extending community-based care locations (eg, home visits, chemotherapy delivery).…”