Choosing the right (HR) metrics: digital data for capturing team proactivity and determinants of content validity

Abstract

PurposeThe purpose of this paper is to explore how positive organizational behaviors, specifically team proactivity, can be captured through digital data and what determines content validity of these data. The aim is to enable scientifically rigorous HR analytics projects for measuring and managing organizational behavior.Design/methodology/approachResults are derived from interview data (N = 24) with team members, HR professionals and consultants of HR software.FindingsBased on inductive qualitative content analysis, the authors clustered six data types generated/recorded by 13 different technological applications that were proposed to be informative of team proactivity. Four determinants of content validity were derived.Practical implicationsThe overview of technological applications and resulting data types can stimulate diverse HR analytics projects, which can contribute to organizational performance. The authors suggest ways to control for the threats to content validity in the design of HR analytics or research projects.Originality/valueHR analytics projects in the application field of managing organizational behavior are rare. This paper provides starting points for choosing data to measure team proactivity as one form of organizational behavior and guidelines for ensuring their validity.

Challenges of human resources governance in facing the era of digital-based economic competition

“…First, we examined them under the phenomenological approach, a strategy to answer a phenomenal problem by relying on many existing data. Involves a data coding system, evaluates the data thoroughly regarding reliable data in depth, and we also involve a data interpretation system so that the data can become findings that answer the problems of this study with the principles of high validity and credibility (Ontrup et al, 2021). We design this kingdom in descriptive qualitative data to get an in-depth understanding of the various existing publications so that this discussion is supported by scientific findings, especially in HR governance in a competitive economic era-many academic perspectives.…”

Measuring team proactivity through digital data

“…The urgent need to identify relevant data sources to capture proactive behaviors and ascertain ways to increase content validity inspires further research from Ontrup et al (2022). Face-to-face and video call interviews were conducted with team members, HR professionals and software consultants based in Germany.…”

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“…Understanding the enablers of HR analytics is crucial because it assists firms in creating an environment that supports the effective adoption of HR analytics (Ontrup et al , 2022). Enablers are variables that support the successful deployment of HR analytics in a business, and by identifying these enablers, firms can ensure that they have the resources and infrastructure in place to successfully use HR analytics.…”