Citizen empowerment in newly born smart cities in Mauritius

Mohamudally, Nawaz; Armoogum, Sandhya

doi:10.1145/3368756.3369056

Cited by 3 publications

(8 citation statements)

References 10 publications

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“…However, DCE can be sustainable only if initiatives can achieve long-term ICT engagement with the citizens. In some cases, short-term engagement could also improve citizens' feeling of empowerment if their interests are accounted for with immediate gratification in the form of incentives and feedback (De Mesquita et al, 2018;Mohamudally & Armoogum, 2019). The relationship between sustainable development goals (SDGs) given by the UN and the usage of ICT to achieve them is also explored in the literature.…”

Section: Ict and Citizen Empowermentmentioning

confidence: 99%

Digital citizen empowerment: A systematic literature review of theories and development models

Sharma

Kar

Gupta

et al. 2022

Information Technology for Development

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Governments worldwide invest heavily in digital initiatives to develop information societies with connected and actively engaged citizens, but problems like lacking sustained engagement and quality of participation still plague them. We undertook a systematised literature review on the Scopus and Web of Science (WoS) databases, covering dispersed literature surrounding Digital Citizen Empowerment (DCE) from the past two decades.Categorising the literature under four thematic categories or strategies of DCE: Digital Activism (DA), Multichannel Service Delivery (MCSD), Participatory Budgeting (PB), and Deliberative Governance (DG) critical comparative analysis is done. A conceptual model of DCE, covering how theories from different interdisciplinary areas of political, social, and information science influence the development of information societies and DCE is presented. Action points in our conceptual model are mapped to policy objectives targeting improved delivery of empowering policy goals by practitioners, and future research opportunities in the context of DCE are discussed.

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Section: Ict and Citizen Empowermentmentioning

confidence: 99%

Digital citizen empowerment: A systematic literature review of theories and development models

Sharma

Kar

Gupta

et al. 2022

Information Technology for Development

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“…Most of the studies (24 out of 35 studies that correspond to 68.57%) focussed on specific technologies and technologyenhanced services in the context of smart city for the individual use. The investigated individual technologies include blockchain technology [89], Cloud IoT [90], IoT-based smart wearable healthcare devices [22,59,79], smart home technologies [76], smart energy technology [74], e-government [62,72,73,91], mobile applications [63,70,77,80,83], mobile payment [68,78], smart mobility [75], autonomous vehicles [60,82,84], contact tracing apps [61] and IT for public safety [92].…”

Section: Acceptance Of Individual-based Explicit Sctsmentioning

confidence: 99%

“…The instability in the outcomes derives from the fact that different authors have entered different variables into the mix of independent and mediating explanatory variables of individual smart city technologies, such as user experience, quality of Internet, and user satisfaction [63]; attitude, compatibility and playfulness [73]; performance expectancy, export expectancy, costs and socio-demographic variables [80]; service 1 It is important to note that, even though there is a wide body of literature about autonomous vehicles, micromobility and other shared services, this study considered only the ones which were positioned in the smart city context as a key futuristic technology and integral to smart cities [60,82,84].…”

Section: Factors Predicting the Use Of Individualbased Explicit Sctsmentioning

confidence: 99%

“…DIRSEHAN AND quality [75], awareness [57], trust, concerns about security and trust, safety [78], social value [81], anthropomorphism [58], personal innovativeness, technological and legal concerns [82], user experience, user satisfaction [63], culture [83], cloud computing [90], organisation support, and compatibility [93].…”

Section: Factors Predicting the Use Of Individualbased Explicit Sctsmentioning

confidence: 99%

“…The data collection protocol has provided a total of 35 documents about smart city technologies from the perspective of technology acceptance including 20 articles and 15 conference proceedings. Figure 4 These 35 studies attempt to understand the dynamics of how and why urban residents accept SCTs in various locations such as India [22,[57][58][59], in China [60], Brazil [61], in Nigeria [62], in Mauritius [63], in South Korea [64], Iran [65], in Luxembourg [66], The Netherlands [26], in Slovenia [67] and Indonesia [68][69][70][71][72][73]. Moreover, citizens from cross locations were also the point of interest in some publications.…”

Section: Describing the Landscapementioning

confidence: 99%

See 2 more Smart Citations

Smart city technologies from the perspective of technology acceptance

Dirsehan

Zoonen

2022

IET Smart Cities

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Most studies in the literature aim to discuss and examine the technologies in smart cities. Much less is known about the dynamics of their acceptance by citizens. Therefore, we conducted a systematic literature review of studies examining the acceptance of smart city technologies (SCTs), focussing particularly on Technology User Acceptance Models (TAM). Using a novel framework of SCTs based on the technology visibility and citizen interaction, we categorise them as individual‐based explicit SCTs, collective‐purpose explicit SCTs, digitising SCTs, and infrastructure SCTs. We assess that studies about citizen acceptation of SCTs have been mainly focussed on individual technologies. Also, the review shows that the field is nascent and fragmented, and that a wide variety of variables have been used to predict the adoption of individual‐based explicit SCTs, with the classic ones of TAM (perceived use and perceived usefulness) unmistakably being relevant in the smart city context as well. As a result of the fragmentation of the field, our review was not yet able to identify generalisable knowledge about the acceptance of the smart city and its technologies by citizens. We end with some suggestions for future research approaches and designs.

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Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context

Nusir

Alshirah

Alghsoon

2023

PeerJ Computer Science

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This study aims to investigate the factors that perceive citizens’ intention to adopt smart city technologies in the Arab world. A self-administered questionnaire that included 312 end users as citizens in Amman, Jordan’s capital city, was used in this study. This study uses advanced statistical techniques to test an expanded technology acceptance model (TAM) that incorporates the determinants of perceived usefulness, perceived ease of use, security and privacy, ICT infrastructure and inadequate Internet connectivity, social influence, and demographic profiles. Based on the results, perceived ease of use and ICT infrastructure and Internet connectivity showed positive association with the intention of citizens to adopt smart city services in Jordan. By recognizing the factors that predict citizens’ adoption of smart city services, this study presents some theoretical implications and practical consequences related to smart city service adoption.

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Citizen empowerment in newly born smart cities in Mauritius

Cited by 3 publications

References 10 publications

Digital citizen empowerment: A systematic literature review of theories and development models

Digital citizen empowerment: A systematic literature review of theories and development models

Smart city technologies from the perspective of technology acceptance

Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context

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