2019
DOI: 10.6000/1929-7092.2019.08.39
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Citizens’ E-Participation at Local Municipal Government in South Africa

Abstract: The emergence of the digital revolution has obligated governments all over the world to be more accessible, effective and accountable in the provision of public services. The South Africa government has implemented various Information and Communications Technology (ICT) enabled platforms in engaging citizens in decision-making, a resultant effect of high world E-government Development Index (EGDI) rating for the country. Irrespective of the rating, the citizens have resorted to public violence as a means of co… Show more

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Cited by 4 publications
(2 citation statements)
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“…Different researches focused on eParticipation in eGovernments initiative success (Alzahrani et al, 2018;Le Blanc & Settecasi, 2020;Okeke-Uzodike & Dlamini, 2019;Panopoulou et al, 2014;Santamaría-Philco & Wimmer, 2018;Wilson et al, 2019;Tambouris et al, 2013;Yusuf et al, 2016;Zaharudin et al, 2015). In an initial attempt to put our results in the context of relevant eGovernment work, we note that there are certain factors which are common, such as government commitment, usability, security and privacy.…”
Section: Discussionmentioning
confidence: 82%
“…Different researches focused on eParticipation in eGovernments initiative success (Alzahrani et al, 2018;Le Blanc & Settecasi, 2020;Okeke-Uzodike & Dlamini, 2019;Panopoulou et al, 2014;Santamaría-Philco & Wimmer, 2018;Wilson et al, 2019;Tambouris et al, 2013;Yusuf et al, 2016;Zaharudin et al, 2015). In an initial attempt to put our results in the context of relevant eGovernment work, we note that there are certain factors which are common, such as government commitment, usability, security and privacy.…”
Section: Discussionmentioning
confidence: 82%
“…Considering this specific research's results, it appears that municipalities' e-Government strategies aim to increase the efficiency and convenience for citizens, to achieve financial savings [20], to apply local citizen digital identity mechanisms, to boost e-Participation [21] and enhance digital inclusion, to offer mobile government tools, to foster collaboration, to improve residents' ICT capacity and digital literacy, to assure cyber security and to be aligned with the Sustainable Development Goals (SDGs) [22]. Furthermore, there is a growing trend of transparency in budgeting processes [23].…”
Section: Discussionmentioning
confidence: 96%