Civic engagement with traditional government and mobile government: comparing rural to urban citizens in Saudi Arabia

Abstract

I would like to dedicate this dissertation to my country, and I hope this work can develop Electronic and Mobile Government in Saudi Arabia and further enhance the relationship between government and citizens through more efficient and effective civic engagement. I believe this study can improve government-citizen interaction around the world through its application. In terms of academia, this dissertation was accomplished with the aim of contributing to the literature of Human Computer Interaction (HCI), especially the new type of interaction which is Mobile-HCI.

Exploring Saudi Citizens' Acceptance of Mobile Government Service

“…The goals and objectives of M-government are diverse including -but not limited to-saving time, cost and effort through providing efficient services to citizens using electronic channels [14]. It also aims at enhancing civic engagement among citizens [15] Many countries seek to implement M-government initiatives. The point of departure here is that the implementation of Mgovernment heavily depends on many variables among them is the adoption behavior of citizens [16][17].…”