“…Consistent with the literature on civic problem solving, the model hypothesizes that communities need collaborative processes-like CHG-that are ongoing and iterative, include agenda setting as well as planning and action, and focus on multiple issues and problems. 22,28,32,38,47,50 Again, the proximal outcomes in the model help to explain why these particular process characteristics are important. Collaborative processes with an agenda-set-ting capacity have a greater potential to empower people than partnerships that focus on a predetermined problem because they enable participants to identify, and draw attention to, additional problems they care about that might otherwise be overlooked.…”