2011
DOI: 10.1111/j.1468-0491.2011.01524.x
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Civil Service Reforms in Italy: The Importance of External Endorsement and Administrative Leadership

Abstract: The traditional portrait of civil servants in Italy, as well as in most other countries, has always been one of not particularly efficient employees yet have the benefit of a secure job and can look forward to a comfortable retirement package. In order to change this image, public management reforms have largely focused on civil servants since the 1990s. However, many academics and practitioners claim some inertia in the reform implementation. In this article we aim to identify the determinants of such inertia… Show more

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Cited by 16 publications
(13 citation statements)
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References 62 publications
(101 reference statements)
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“…Together with other technologies, mHealth can really make a difference by enhancing performance [ 57 , 58 ] and improving the quality of life of cancer patients. However, this implies adequate use as part of the care process, along with adequate vision, systematic and consistent use, and alignment with the actual objectives that organizations, decision makers, and stakeholders [ 59 , 60 ] really want to achieve with the use of mHealth and any other technologies.…”
Section: Discussionmentioning
confidence: 99%
“…Together with other technologies, mHealth can really make a difference by enhancing performance [ 57 , 58 ] and improving the quality of life of cancer patients. However, this implies adequate use as part of the care process, along with adequate vision, systematic and consistent use, and alignment with the actual objectives that organizations, decision makers, and stakeholders [ 59 , 60 ] really want to achieve with the use of mHealth and any other technologies.…”
Section: Discussionmentioning
confidence: 99%
“…This strand of research is embedded in more general efforts to assess the level of implementation of management reforms in the public sector (Brudney and Wright 2002;Moon and de Leon 2001). Several studies demonstrate that, among several other factors, the presence of leadership with a strong emphasis on innovation and change enhances the adoption of elements from the reform agenda (Burke and Costello 2005;Cristofoli et al 2011;Hansen 2011;Hennessey 1998). Moreover, the more favourably leaders evaluate the symbolic costs and benefits of results-oriented reforms (Moynihan 2005) and the more they internalize the values of reinventing government (Moon and de Leon 2001;Sanger 2008), the larger the impact of this factor.…”
Section: The Reformist Approach To Public Leadershipmentioning
confidence: 99%
“…The existing literature also usually involved a single specific stakeholder, whereas our vision takes in multiple types of stakeholders [ 64 , 65 ] working in this specific field, who all perceive benefits resulting from their involvement. Thus, all these benefits should be analyzed.…”
Section: Discussionmentioning
confidence: 99%