Clarifying communication

Knippen, Jay T.; Green, Thad B.

doi:10.1108/13665629910264235

Cited by 2 publications

(2 citation statements)

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“…supportive management) (Benjamin, 2003). Relationship building has been suggested as occurring through: involvements to day-to-day operations, teamwork, appreciation to their efforts and rewarding, fairness, mutual respect, understanding and tolerance to mistakes, care and trust (Cialdini et al, 2004;Goman, 2004;Benjamin, 2003;Knippen and Green, 1999;Ratliff and Brackner, 1998;Glover et al, 1997). Benjamin (2003) proposes that new employees want to find out if their opinion counts and the level to which they are supported by their organization.…”

Section: Work Environmentmentioning

confidence: 99%

Just what are tomorrow's SME employees looking for?

Szamosi

2006

Education + Training

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Purpose -The paper seeks to determine what tomorrow's employees (i.e. graduates) are seeking from SMEs in terms of organizational satisfaction and value characteristics. Design/methodology/approach -A survey of 55 university students who identified SMEs as their best opportunity for their career goals is shown. The survey utilized tested measures of organizational satisfaction and values. Findings -The paper finds that Generations X and Y are seeking equivalent values and satisfaction outcomes from SMEs. It is seeking very caring, environmentally concerned, and sensitive SMEs. Tangible and intangible benefits, empowerment and respect, workplace involvement, concern for employee welfare and supportive management are critical.Research limitations/implications -The paper shows that when researching one can differentiate between what graduates are looking for from their SMEs as opposed to organizations in general. Future research could analyze SME versus MNC or other organizational forms. Practical implications -The paper implies that in the recruiting process SMEs need to focus on various outcomes that graduates seek in order to attract and retain the best potential employees. There appears to be little need to tailor the workplace for Generations X versus Y. Originality/value -A series of outcome variables has been specifically identified for graduates who want to work in SMEs.

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Section: Work Environmentmentioning

confidence: 99%

Just what are tomorrow's SME employees looking for?

Szamosi

2006

Education + Training

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“…By asking questions, we can obtain, specify and verify information, but also support or block individual communication. Therefore, asking questions must be thoughtful but also purposeful so that communication does not deviate from a chosen topic [31].…”

Section: Asking Questionsmentioning

confidence: 99%

Neuro-Linguistic Programming and Managerial Communication

Frankovský¹,

Birknerová²,

Benková³

et al. 2018

Digital Communication Management

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Neuro-linguistic programming (NLP) can be considered as a tool for the identification and change of communication behaviour. NLP is based on the concept of the construct of behaviour created by the series of stages, which are perceived as one action. In this chapter, the attention is paid to the NLP characteristics, NLP techniques, mainly to representational systems, rapport, pacing and leading. The chapter presents the results from the research of the assessment of NLP based on comparing the respondents who attended NLP trainings and those who did not attend NLP trainings and comparing managers and non-managers. The research results indicate the effectiveness of NLP in the context of managerial communication.

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Clarifying communication

Cited by 2 publications

References 0 publications

Just what are tomorrow's SME employees looking for?

Just what are tomorrow's SME employees looking for?

Neuro-Linguistic Programming and Managerial Communication

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