“…As shown in Figure 1, the dimensions of success in the model are information quality, system quality, service quality, system use/intention to use, and user satisfaction 29,30 . In the context of patient safety, information quality refers to the completeness, relevance, accuracy, and timeliness of medical information; system quality refers to the usability, compatibility, reliability, and response time of the HIT; and service quality refers to the technical support and assurance (availability, integrity, and authenticity) of the HIT as well as the quality of service received 30 . Patients and healthcare providers alike, evaluate HITs in terms of the information quality, system quality, and the service quality 31,32 , all of which, are components of the DMISSM 29,30 .…”