Jonathan was born with unilateral right-sided grade III microtia; his external ear was absent, with a peanut-sized structure in its place and the external ear canal and ear drum also missing. Testing showed that his right inner ear was intact and his hearing was normal on the left side. A CT scan revealed that his right ear canal did exist. Jonathan's parents were counseled to wait until he turned 8 years old to pursue reconstructive surgery, so his ear would be closer to adult size. Shortly after his 8th birthday, Jonathan's parents made an appointment with Dr. Cavanaugh, who had completed both otolaryngology residency and a plastic and reconstructive surgery fellowship. After discussing the risks and benefits of the procedure, Dr. Cavanaugh performed a rib cartilage graft reconstruction procedure on Jonathan. Dr. Cavanaugh had completed the first two stages of her three-stage reconstruction when Jonathan's insurance company denied preoperative clearance for the third stage, deeming it an elective enhancement procedure not sufficiently related to ear function.Dr. Cavanaugh helped Jonathan's parents appeal the insurance company's decision, but they were rejected twice. Understandably, they were frustrated, and began investigating alternatives. They were informed that other insurance companies also considered the third surgery an elective procedure ineligible for coverage. They decided to seek media publicity to either help raise funds for the final operation or to convince the insurance company to "do the right thing" for the sake of public relations. Jonathan's parents found a television station that would air their story if they could persuade the doctor to appear on camera or at least comment on the insurance company's decision.
CommentaryIn taking the Hippocratic Oath, every graduating medical student pledges to "apply, for the benefit of the sick, all measures [that] are required, avoiding those twin traps of overtreatment and therapeutic nihilism" [1]. Simply put, by exercising our knowledge of physiology and anatomy and our skills in therapeutic maneuvers, we administer to those who are sick so that they may be made whole again. Furthermore, we have also sworn to "respect the privacy of [our] patients, for their problems are not disclosed to [us] that the world may know" [1]. However, patients can certainly choose to disseminate private medical information if they wish. Disclosing one's condition to the world is like signing a waiver of