“…Moreover, because counselling sessions during the pandemic are more likely than those during ordinary times to be focused on traumatic events (e.g. the death of a loved one) that perhaps have been experienced by the IOP themselves, there is an element of shared trauma to the relationship (Bell & Robinson, 2013 ; Day, Lawson, & Burge, 2017 ). There is also, perhaps, a greater likelihood that IOPs who provide counselling services during the pandemic will be affected by at least some degree of vicarious trauma; that is, will not only bear witness to the employee’s experiences of a seriously distressing or tragic event, but will also take on the responsibility of intervening in that situation (Lerias & Byrne, 2003 ; Trippany, Kress, & Wilcoxon, 2004 ).…”