2020
DOI: 10.1097/pec.0000000000002108
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Closing the Loop

Abstract: Objectives: Follow-up and feedback foster improvement. General emergency medicine providers working in community hospitals desire follow-up and feedback on pediatric patients transferred to children's hospitals. We implemented a novel program to provide these data to our colleagues. The objective of this study was to explore stakeholder perspectives of our program.Methods: We provided secure, electronic reports on transfers from 7 general emergency departments (GEDs). Patient follow-up and feedback data were d… Show more

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Cited by 4 publications
(5 citation statements)
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References 55 publications
(129 reference statements)
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“…24 Third, it should be acknowledged that Middlesex Health has a long-standing relationship with EMSC and an experienced pediatric care champion, both instrumental factors in this QI project’s success. 9,39 Therefore, these factors may limit the generalizability in regions where these relationships amongst colleagues at different institutions remain underdeveloped. 11 Fourth, the primary outcome of this work has crucial pediatric patient safety considerations.…”
Section: Discussionmentioning
confidence: 99%
See 3 more Smart Citations
“…24 Third, it should be acknowledged that Middlesex Health has a long-standing relationship with EMSC and an experienced pediatric care champion, both instrumental factors in this QI project’s success. 9,39 Therefore, these factors may limit the generalizability in regions where these relationships amongst colleagues at different institutions remain underdeveloped. 11 Fourth, the primary outcome of this work has crucial pediatric patient safety considerations.…”
Section: Discussionmentioning
confidence: 99%
“…[35][36][37] We hypothesize this trend may represent Middlesex's prior engagement in pediatric readiness QI work with EMSC. 9,11,39 The increased transfer rate does reflect the finding that all children who were transferred received the "evidence-based" appendicitis practice. 2 But while this practice may be "evidence-based," a transfer that ends up in a subsequent children's hospital ED discharge may not be the best way to meet the family's expectations.…”
Section: Discussionmentioning
confidence: 99%
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“…This involved the review of recent pediatric transfer cases to the AMC and discussions with CED nursing and physician leadership to identify target areas. The AMC and CED team have previously described the implementation of a transfer follow‐up and feedback program to identify gaps in care and select target areas for improvement interventions, including education 23 . Additionally, a curriculum that helps identify patterns of care gaps and allows for focused improvement interventions was thought to be crucial to helping empower the CED staff.…”
Section: Methodsmentioning
confidence: 99%