Cloud-based Enterprise Resources Planning System (ERP) - A Review of the Literature

Abstract

Cloud computing recently attracted a lot of attentions. The growing number of articles on cloud is an indication of its importance. Cloud ERP is a specific service delivered by cloud model. It provides companies the benefits of all business management functionalities with minimum IT investment and low cost. Despite cloud ERP is being promoted as a new strategy to improve companies' management and operations, no systematic research on cloud ERP has been published until now. The main objectives of this research are to review up-to-date publications on cloud ERP, to classify the publications based on a suitable classification of themes and to develop a conceptual framework for organizing its related knowledge. In this paper, 40 peer-reviewed journal and conference publications are analysed and classified into different themes. A concept framework is designed with four domains: Technology Innovation, Business Model, Development Method and Usage & Assimilation. This framework specifies the research gap between cloud ERP and business alignment. In the end, some research agendas are developed.