Cloud Computing Application In Small And Medium-Sized Enterprises

A Model for Evaluating Cloud Computing Benefit for Small Business: Extending DeLone and McLean into the Cloud Era

“…Cloud computing has yet to rise to the service level standard of these utilities. [7] concluded cloud computing services tend to be used most frequently by specialized IT companies or technology-related companies. Many small businesses are challenged by the many aspects of transforming their IT environment to take advantage of cloud technologies.…”

“…It is evident that cloud computing is the future application platform that many IT services providers are rapidly building [34,47], but its widespread use by small businesses has yet to be determined. Its core purpose and advantage remain unnoticed by a wide segment of small businesses, whereas large companies view cloud computing a tool to provide a marketplace advantage and a vehicle to reduce ongoing IT maintenance costs [7]. The cloud computing capabilities must be able to fit and align with the select small business operational model.…”

Recommendations to Evaluate and Choose Cloud Services and Deployment Models for e-Business Strategic Use: A Case Study of Malaysian SMEs

“…For SMEs it can be seen that the suitable applications could be the SaaS, as recent studies shows SMEs are willing to use the applications under these services [25]. In the e-Business context, the SMEs could make use of SaaS as it does not involved any system development thus, could help to overcome the lack of technical knowledge and skills for in house development and maintenance among the SMEs.…”

“…In the e-Business context, the SMEs could make use of SaaS as it does not involved any system development thus, could help to overcome the lack of technical knowledge and skills for in house development and maintenance among the SMEs. It is also seemed to be more convenience for SMEs as no application incorporation issues involved and could save some cost in terms of implementation and maintenance [25]. Furthermore, to benefit the SMEs, the release of services do not demand any software variation thus, they do not need to spend additional resources for this initiative.…”

“…For instance, the companies can reduce cost by using pay-as-you-go cloud, means the enterprises only need to pay based on their usage [4]. Cost for systems implementation and maintenance can also be reduced as no application incorporation issues involved [35]. Cloud Computing was also commonly discussed within e-Business context such as online payment and customer relationship management that could assist the SMEs in their e-Business initiative.…”