2014 IEEE/ACM 7th International Conference on Utility and Cloud Computing 2014
DOI: 10.1109/ucc.2014.128
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Cloud Incident Management, Challenges, Research Directions, and Architectural Approach

Abstract: With the ongoing advancements in Cloud Computing, new technologies and standards are being developed, ever increasing the complexity of this environment along with the associated risks, thus making it difficult for companies to take advantage of the benefits Cloud Computing brings without being exposed to them.Due to this increased complexity, there is an increased chance of a deviation from the normal operation which can lead to a reduction or interruption of quality of service, to service shortages, to an in… Show more

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Cited by 6 publications
(2 citation statements)
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“…Nearly a decade ago, Grobauer and Schreck [5] published a paper outlining some research needs related to incident management in the cloud. Unfortunately, there has been very limited research in this space since then, and much of that which has been published seems to focus rather narrowly on forensics issues [18], and fails to take into account the peculiarities of the cloud, such as the potentially long provider chains [12,13]. Furthermore, the existing literature on incident handling does not consider interaction with software developers.…”
Section: Computer Security Incident Managementmentioning
confidence: 99%
“…Nearly a decade ago, Grobauer and Schreck [5] published a paper outlining some research needs related to incident management in the cloud. Unfortunately, there has been very limited research in this space since then, and much of that which has been published seems to focus rather narrowly on forensics issues [18], and fails to take into account the peculiarities of the cloud, such as the potentially long provider chains [12,13]. Furthermore, the existing literature on incident handling does not consider interaction with software developers.…”
Section: Computer Security Incident Managementmentioning
confidence: 99%
“…• It can be forwarded to an incident management software which will be able to analyse them and take the correct action based on his knowledge base [6]. Having such a component in the loop allows for the usage of workflows to be automatically applied, which can take fine-grained decision based on pre-registered algorithms, for instance detecting such things as false alarms.…”
Section: Conceptsmentioning
confidence: 99%