2016
DOI: 10.1063/1.4953970
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COBIT 5 domain delivery, service and support mapping for business continuity plan

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Cited by 6 publications
(8 citation statements)
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“…And the adoption of a structured approach to deal with projects and investment portfolios to achieve the objectives of the institution. And undertaking regular procedures to organize and document company requirements, and establish an agreement between clients and the project team on changing system requirements (Iqbal, et al, 2016). And managing solutions to matches the requirements set by the company in IT matters, as IT solutions that allow compliance with those requirements must be identified and implemented (Romero et al, 2017).…”
Section: Itg Domainsmentioning
confidence: 99%
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“…And the adoption of a structured approach to deal with projects and investment portfolios to achieve the objectives of the institution. And undertaking regular procedures to organize and document company requirements, and establish an agreement between clients and the project team on changing system requirements (Iqbal, et al, 2016). And managing solutions to matches the requirements set by the company in IT matters, as IT solutions that allow compliance with those requirements must be identified and implemented (Romero et al, 2017).…”
Section: Itg Domainsmentioning
confidence: 99%
“…iii. Deliver, Service and Support (DSS): This is done by focusing on adding significance to the IT system as well as give support for data and processing it properly to continue the company's commercial activities, maintain the continuity of the flow of information and make it constantly available to internal and external users (Iqbal, et al, 2016), and includes operations management, which indicates to how companies produce or deliver goods and services that provide their continuity, and operations can be viewed as one of the many functions (such as marketing, financial, and personal) within the company.…”
Section: Itg Domainsmentioning
confidence: 99%
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“…The researcher believes that COBIT 5 is: a standard framework consisting of a toolkit that helps corporate officials reduce the gap and reduce risks between information systems and the company's main business needs. The areas and controls of information technology according to COBIT 5 include the following ( Romero et al, 2017;Iqbal, et al, 2016;Bakshi,2017):…”
Section: Third: Information Securitymentioning
confidence: 99%
“…Third: Support and Delivery: Support and delivery focus on adding value to the IT system, providing data support and processing correctly to sustain business activities, maintaining continuity of information flow and making it permanently available to internal and external beneficiaries, and it includes: Operations management, asset management, service and event management, problems management, business continuity management, security management, and management of business process controls (Iqbal et al, 2016).…”
Section: Second: Possessiveness and Implementationmentioning
confidence: 99%