“…While the software code is explicit knowledge (Haefliger, von Krogh, & Spaeth, 2008;Morner & von Krogh, 2009), as explained previously, "the way it is structured and built conveys more tacit knowledge" (Morner & 2009, p. 443). The idea that an artifact of explicit knowledge can relay tacit knowledge could be understood better by seeing explicit and tacit knowledge not as "two separate entities, but rather as mutually complementary and based on the same continuum" (Nonaka & von Krogh, 2009, p. 640).…”