Cohort study comparison of Mental Health and Wellbeing Services delivered by The Royal Flying Doctor Service, across Far North and Central West Queensland

Gardiner, Fergus William; Middleton, Jocelyn; Perera, Shamela; Gunner, Mikayla; Чурилов, Леонид; Coleman, Mathew; Poole, Lee

doi:10.1016/j.lanwpc.2022.100385

Cited by 5 publications

(1 citation statement)

References 26 publications

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“…DSs and their influence can be very context-specific, given how subjective they are (Gardiner et al, 2022). According to Liu et al (2020), online DSs are positively correlated with eHealth use.…”

Section: Doctors' Servicesmentioning

confidence: 99%

Understanding the determinants of ePharmacy services: the moderating effect of technology discomfort

Gani

Rahman

Faroque

et al. 2022

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Purpose The purpose of this study is to understand the determinants affecting behavioral intention (BI) to use ePharmacy services. The moderating role of technology discomfort in the relationship between BI and the actual use of ePharmacies in the context of Bangladesh is also examined. Design/methodology/approach A descriptive, quantitative approach was used to consider the UTAUT-2 model. Using the convenience sampling method, 255 responses were collected. The data were analyzed using Smart-PLS 3.2 software to investigate the hypothesized relationships. Findings The findings reveal that website information, doctors’ services, performance expectancy, return policy, social influence, perceived reliability and facilitating conditions are significantly related to the BI to use ePharmacy services. Interestingly, the structural equation modeling results also confirmed that technology discomfort has no moderating effect on the relationship between BI and actual usage behavior. Research limitations/implications This research provides theoretical contribution by extending the practical knowledge focusing on the relationship of ePharmacy, BI and actual usage behavior by using UTAUT-2 model – a relevant and unexplored issue in the easting literature, offering several research opportunities as the future avenue. Practical implications The result highlights the economic and social relevance from the perspective of a developing country. As people are showing their intention toward ePharmacy, managers and decision-makers need to take strategic decision to overcome any difficulties. Policymakers need to improve their services for the expansion of ePharmacy through different development projects. Originality/value This study advances past studies on the use of ecommerce in the pharmaceutical industry and provides a general understanding of customers in developing countries.

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Section: Doctors' Servicesmentioning

confidence: 99%