Collaboration in technical communication: A research continuum

Burnett, Rebecca E.; Duin, Ann Hill

doi:10.1080/10572259309364520

Cited by 17 publications

(3 citation statements)

References 16 publications

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“…Because design thinking offers a framework for meta-disciplinary and meta-professional teamwork, collaborative design thinking "allows multi-professional teams to develop a mutual understanding due to its strong emphasis on team-based learning regarding both the problem and its potential solutions" (Lindberg et al, 2010). While there is a history of collaboration as discussed and practiced in pedagogical contexts (Ede & Lunsford, 1990;Holt, 2018), technical communication research has largely focused on collaboration as a practice of professional industry (Burnett & Duin, 1993;Reither & Vipond, 1989).…”

Section: Definition and Backgroundmentioning

confidence: 99%

Rapid Prototyping

Gollihue

2022

Keywords in Design Thinking: A Lexical Primer for Technical Communicators &Amp; Designers

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Section: Definition and Backgroundmentioning

confidence: 99%

Rapid Prototyping

Gollihue

2022

Keywords in Design Thinking: A Lexical Primer for Technical Communicators &Amp; Designers

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“…In her 2001 bibliographical essay in IEEE Transactions on Professional Communication, Isabelle Thompson identifies 55 distinct, collaboration-related articles published in leading technical communication journals between the years of 1990 and 1999. This period represents significant concentration of targeted research in collaboration, with a number of devoted edited collections, bibliographical essays, and special journal issues (IEEE Transactions on Professional Communication, Technical Communication Quarterly, Technical Communication) [10][11][12][13][14][15][16]. Interest in collaboration stems not only from the increased visibility of collaboration as a workplace practice characterized by identifiable and adoptable strategies and models, but also from a theoretical shift in technical communication theory and pedagogy to the "social" [17][18][19][20].…”

Section: Research On Collaboration: Discerning Roles For Consensus Anmentioning

confidence: 99%

Police Reform, Task Force Rhetoric, and Traces of Dissent: Rethinking Consensus-as-Outcome in Collaborative Writing Situations

Knievel

2008

Journal of Technical Writing and Communication

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Pedagogical and scholarly representations of collaborative writing and knowledge construction in technical communication have traditionally recognized consensus as the logical outcome of collaborative work, even as scholars and teachers have acknowledged the value of conflict and "dissensus" in the process of collaborative knowledge building. However, the conflict-laden work product of a Denver task force charged with recommending changes to the city police department's use-of-force policy and proposing a process for police oversight retains the collaborative group's dissensus and in doing so, illustrates an alternative method of collaborative reporting that challenges convention. Such an approach demonstrates a dissensus-based method of reporting that has the potential to open new rhetorical spaces for collaborative stakeholders by gainfully extending collaborative conversations and creating new opportunities for ethos development, thus offering scholars, teachers, and practitioners a way of reimagining the trajectory and outcome of collaborative work. 331

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“…For decades, collaboration has been noted as a critical component of successful technical communication (TC) in the workplace (Boettger & Friess, 2016; Burnett, 1991; Burnett & Duin, 1993; Jones, 2005; Rainey et al, 2005; Renguette, 2016; Thompson, 2001). To try to prepare students for success in the workplace and smooth the rocky interactions that can sometimes occur in artificial settings, TC educators and researchers have explored the successes and struggles of collaboration in their classrooms (Barton & Heiman, 2012; Campbell & Lam, 2019; Kastman Breuch et al, 2001; Paretti et al, 2007; Scott, 1995).…”

mentioning

confidence: 99%

Scrum in Classroom Collaborations: A Quasi-Experimental Study

Friess

2022

Journal of Business and Technical Communication

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Scrum is an increasingly important project management framework that has had limited study in technical communication (TC) and TC classrooms. While research has found student collaborations to be both frustrating and challenging, it has found Scrum to be a scaffolding framework that can improve student interactions and outcomes. Therefore, to determine whether Scrum affects the peer assessments of collaborative teams as well as project grades, this quasi-experimental classroom study compares the midproject and postproject peer assessments and grades of advanced TC students who used Scrum as a framework for collaboration against those students who did not use Scrum in their collaborations. The study found that students who used Scrum rated their team members significantly higher on some peer assessment measures and earned significantly higher grades than did those students who did not use Scrum. Additionally, students in the Scrum protocol reported satisfaction with their group experience broadly but did not report satisfaction with Scrum itself.

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Collaboration in technical communication: A research continuum

Cited by 17 publications

References 16 publications

Rapid Prototyping

Rapid Prototyping

Police Reform, Task Force Rhetoric, and Traces of Dissent: Rethinking Consensus-as-Outcome in Collaborative Writing Situations

Scrum in Classroom Collaborations: A Quasi-Experimental Study

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