Collaborative maintenance of business process models

Castela, Nuno; Dias, Paulo Jorge; Zacarias, Marielba; Tribolet, José

doi:10.1504/ijode.2012.045903

Cited by 14 publications

(5 citation statements)

References 20 publications

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“…Apesar de modelos de processos serem considerados como tendo um grande potencial para a partilha do conhecimento organizacional o seu potencial é geralmente negligenciado, principalmente porque são usados por técnicos, analistas, programadores e gestores, que usam sistemas de BPM para gerir processos de negócios (Bruno, Dengler, Jennings, Khalaf, Nurcan, Prilla, Sarini, Schmidt, & Silva, 2011). Os modelos de processos de negócio são muitas vezes construídos e depois descartados porque a maioria dos objetivos organizacionais que levam à sua construção permite que o modelo seja considerado um artefacto técnico que é usado para suportar tarefas isoladas no tempo (Castela, Dias, Zacarias & Tribolet, 2012). Este fenómeno também é agravado pela natureza dinâmica das organizações, que mudam muito depressa, sem que as alterações sejam feitas ao modelo criado.…”

Section: Estado Da Arteunclassified

Atualização Colaborativa do Modelo de Processos de Negócio

Castela

Dias

Zacarias

et al. 2013

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Resumo: O modelo de processos de negócio as-is pode ajudar a melhorar a consciência organizacional através da partilha de conhecimento dos atores organizacionais. No entanto, a dificuldade de atualização do modelo e o seu padrão típico de utilização têm evitado a sua transformação num repositório do conhecimento organizacional que suporte as atividades diárias das organizações. Para ultrapassar este problema definiu-se um método colaborativo para atualizar o modelo de processos de negócio, utilizando o mecanismo de anotação para criar contextos de interação que promovam a explicitação e comunicação do conhecimento e a discussão dos processos. Desenvolveu-se uma ferramenta de suporte ao método colaborativo de atualização que foi utilizada em casos de estudo. A abordagem proposta permitiu demonstrar que os atores organizacionais, desde que providos dum método adequado e uma ferramenta de suporte, podem atualizar ativamente o modelo de processos de negócio, comparando as atividades modeladas com as atividades que são efetivamente executadas. Palavras-chave:Modelação Colaborativa, Atualização Colaborativa de Processos de Negócio, Conhecimento Organizacional. Business Process Model Collaborative UpdatingAbstract: Business process modeling helps improving organizational selfawareness by sharing organizational knowledge. It is acknowledged that the maintenance of the models is a difficult task and that in most of the time companies build models to use in specific projects occurring at a given time, what have prevented its transformation into a repository of organizational knowledge to support the daily activities of organizations. The present work defines an "as-is"

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Section: Estado Da Arteunclassified

Atualização Colaborativa do Modelo de Processos de Negócio

Castela

Dias

Zacarias

et al. 2013

RISTI

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“…This solution allows the representation and understanding of how to design real-time systemic control mechanisms in an Enterprise. A particular emphasis is given to the need to provide the sufficient sensorization of an Enterprise [5], capable of assuring the adequate level of observability to achieve the desired level of controllability capable of ensuring the intended level of operational risk level in real-time [11].…”

Section: Introductionmentioning

confidence: 99%

Framing Enterprise Engineering Within General System’s Theory: Perspectives of a Human Centered Future

Tribolet

Guerreiro

2021

Advances in Enterprise Engineering XIV

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This paper frames the enterprise engineering body of knowledge within the scope of the general system's theory to challenge researchers and practitioners working in this field. Understanding that an organization is a living being that exist, acts and interacts, the goal of the paper is to narrow the discussion on how to observe, represent and act the enterprise in real-time. To that end, the following set of core elements are conceptualized and discussed: the organization, the actor, the observation, the time and the Kalman's dynamic control. Afterwards, those elements are combined to describe the duality that exists between the Human-self/organization-self dynamic control mechanisms including the time-delay concerns.

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“…Interactions among actors are both supported and constrained by information systems and tools, shared vocabularies and meanings, interaction patterns and rules. Moreover, business process execution is in constant evolution and current BPM languages are not able to cope with such evolution (Castela et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

Applying the Business Process and Practice Alignment Meta-model: Daily Practices and Process Modelling

Martins

Zacarias

2017

Business Systems Research Journal

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Background: Business Process Modelling (BPM) is one of the most important phases of information system design. Business Process (BP) meta-models allow capturing informational and behavioural aspects of business processes. Unfortunately, standard BP meta-modelling approaches focus just on process description, providing different BP models. It is not possible to compare and identify related daily practices in order to improve BP models. This lack of information implies that further research in BP meta-models is needed to reflect the evolution/change in BP. Considering this limitation, this paper introduces a new BP meta-model designed by Business Process and Practice Alignment Meta-model (BPPAMeta-model). Our intention is to present a meta-model that addresses features related to the alignment between daily work practices and BP descriptions. Objectives: This paper intends to present a metamodel which is going to integrate daily work information into coherent and sound process definitions. Methods/Approach: The methodology employed in the research follows a design-science approach. Results: The results of the case study are related to the application of the proposed meta-model to align the specification of a BP model with work practices models. Conclusions: This meta-model can be used within the BPPAM methodology to specify or improve business processes models based on work practice descriptions.

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Collaborative maintenance of business process models

Cited by 14 publications

References 20 publications

Atualização Colaborativa do Modelo de Processos de Negócio

Atualização Colaborativa do Modelo de Processos de Negócio

Framing Enterprise Engineering Within General System’s Theory: Perspectives of a Human Centered Future

Applying the Business Process and Practice Alignment Meta-model: Daily Practices and Process Modelling

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