2024
DOI: 10.1371/journal.pone.0302943
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Collaborative servitization in service-oriented company: The case study of telco company

Jovana Mihailović,
Biljana Stošić,
Radul Milutinović

Abstract: There is a growing interest in the subject of product-service system (PSS) and collaborative servitization in academia and practice. However, the focus is on exploring the growth of manufacturing companies without specifically analyzing the growth of service companies in applying PSS. There are companies, especially in the telco industry, that expand their service business to complex bundles of products and services. The paper investigates PSS in the service company and the role of collaboration in different P… Show more

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