Collaborative skills development: Theory and practice

Digital transformation of customer interactions : aligning marketing, sales and IT

“…L. Wang et al, 2008). However, the attribute of skills needs separate attention, because if differs from that of knowledge (e.g., M. Gibson & Chesterman, 2022;Powell, 1992;Voogt & Pareja Roblin, 2023). Furthermore, the characterization of startups, considering corporate maturity (Picken, 2017), and the mindset of different generations (Peppard, 2007;Pullig et al, 2006) is not included in existing models.…”