Collaborative Tactics for Equitable Community Partnerships Toward Social Justice Impact

Grant, Carrie

doi:10.1109/tpc.2022.3141227

IEEE Trans. Profess. Commun.

2022

DOI: 10.1109/tpc.2022.3141227

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Collaborative Tactics for Equitable Community Partnerships Toward Social Justice Impact

Carrie Grant

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Cited by 2 publications

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Designing Public Identity: Finding Voice in Coalitional Technical Writing with Black-Led Organizations

Grant,

Walker

2023

Commun. Des. Q. Rev

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This experience report offers an applied example of coalitional communication design, written collaboratively by a white faculty member for a student grant writing program and a Black executive director of a community organization. Highlighting the needs, thought processes, and practical considerations of doing antiracist technical communication work collaboratively from varied identity positions, we detail an ongoing effort to redesign a Black community organization's public voice to honor Black humanity and communal healing. This example spotlights the possibilities of coalitional technical writing that deeply engages with and supports community needs, one way to meet the challenge of TPC's social justice imperative.

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Designing Public Identity: Finding Voice in Coalitional Technical Writing with Black-Led Organizations

Grant,

Walker

2023

Commun. Des. Q. Rev

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Content Auditing: Two Cases of Students Developing Auditing Criteria

Kramer-Simpson

2024

tech. comm.

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Purpose: I investigated best practices for teaching content auditing within two graduate classes tasked with content auditing websites. I observed their strategies for developing auditing criteria. The graduate students used the audits to implement website redesign. Two research questions guided this study: 1) How do students create assessment criteria for website content audits? 2)What additional support could help students better determine assessment or rubric criteria to make them specific, and most of all, easily measurable? I focused on how and why students made auditing decisions. Method: I taught two graduate classes in which the students worked with real clients and live websites. Part of the process the students learned and used was content auditing. I used case study, interviews, and text analysis to empirically investigate student auditing. Nine participants shared their perspectives, including students and clients. Results: Simple categories with binary criteria made auditing easier; simple categories also made for simpler assessment. Students asked to see more examples of audits. Students in Class 1 misunderstood the audience, which led to a ripple effect on the resulting web design. Students from both classes were nonetheless able to make incremental improvements to both client websites. Conclusion: Additional training in listening to clients is needed with graduate students who do content auditing of websites. Discussion of the impact of web content evaluation may be needed to help students discover how to tailor auditing guidelines to their specific clients. Practitioners may need recursive auditing to fully define criteria.

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Collaborative Tactics for Equitable Community Partnerships Toward Social Justice Impact

Cited by 2 publications

References 23 publications

Designing Public Identity: Finding Voice in Coalitional Technical Writing with Black-Led Organizations

Designing Public Identity: Finding Voice in Coalitional Technical Writing with Black-Led Organizations

Content Auditing: Two Cases of Students Developing Auditing Criteria

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