“…This objective also requires methods that enable or enhance introspection, since clinician's own emotions, perceptions and attitudes potentially erect barriers between the clinician and the patient. Outer barriers, such as those discussed under section 3.5 (study of Dencker et al, 2017), utilised for defensive purposes by clinicians, can also be addressed and modified by means of methods facilitating introspection, such as individual and group supervisions or Balint-inspired groups (Stiefel, Nakamura, Terui, & Ishitani, 2017). Such a clinician-centred approach, which has recently been endorsed by the third European consensus meeting on communication in cancer care, has the concurrent advantages of (a) being generic, in the sense that it is not a situation-specific approach, multiplying training methods related to different topics; (b) stimulating a reflective process, which benefits the clinician and the patient; (c) directly addressing participants' individual resources and possibilities; and (d) limiting the amount of predefined communication behaviours to be acquired.…”