Column on Telebehavioral Health Education, Training, and Competency Development: Current and Future Impact of the COVID-19 Pandemic

Drude, Kenneth P.

doi:10.1007/s41347-021-00219-1

Cited by 2 publications

(2 citation statements)

References 36 publications

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“…During the COVID-19 pandemic, individual clinicians learned how to use telehealth technologies. These technologies were not new (Batastini et al, 2021 ; Comer, 2021 ; Drude, 2021 ). Rather, conditions conducive for learning through exposure were new.…”

Section: Discussionmentioning

confidence: 99%

“…While the widespread adoption of telehealth has been an organic response to a global crisis, all clinicians could benefit from intentionally engaging with a myriad of technologies at any time . Collectively, the mental health field has demonstrated remarkable resourcefulness and innovation during the pandemic (Comer, 2021 ; Drude, 2021 ). Moving forward, however, clinicians will have opportunities to continue enhancing the impact of evidence-based practices through collaborating with and learning from technologists.…”

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confidence: 99%

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Overcoming Clinician Technophobia: What We Learned from Our Mass Exposure to Telehealth During the COVID-19 Pandemic

Sherrill

Wiese

Abdullah

et al. 2022

J. technol. behav. sci.

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Mental health clinicians have migrated to telehealth during the COVID-19 pandemic and have reported their use of telehealth may be permanent. Understanding how stakeholders overcame hesitancy regarding the use of telehealth can potentially reveal how stakeholders can adopt future clinical technologies. The exposure therapy conceptual framework provides one explanation of how mental health clinicians can face their concerns about technologies that promise to improve clinical outcomes and worker well-being. We review available literature published since the start of the pandemic on the extent to which clinicians migrated to telehealth and their reactions to their transitions. In particular, we review available literature that describes negative attitudes and worries by clinicians as one of many barriers of telehealth implementation. We introduce the perspective that the necessary transition to telehealth at the start of the pandemic functioned as an exposure exercise that changed many clinicians’ cognitive and emotional reactions to the use of telehealth technologies. Next, we provide guidance on how clinicians can continue taking an exposure approach to learning emerging technologies that are safe and can benefit all stakeholders. Clinicians can now reflect on how they overcame hesitancy regarding telehealth during the pandemic and identify how to build on that new learning by applying strategies used in exposure therapy. The future of clinical work will increasingly require mental health clinicians to better serve their patient populations and enhance their own well-being by overcoming technophobia , a broad term for any level of hesitancy, reluctance, skepticism, worry, anxiety, or fear of implementing technology.

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Section: Discussionmentioning

confidence: 99%

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confidence: 99%

Overcoming Clinician Technophobia: What We Learned from Our Mass Exposure to Telehealth During the COVID-19 Pandemic

Sherrill

Wiese

Abdullah

et al. 2022

J. technol. behav. sci.

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Clinician Perspectives of Telehealth Pre–COVID-19: A Systematic Review and Qualitative Metasynthesis

2023

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Purpose: The purpose of this study was to describe clinicians' attitudes and beliefs about telehealth prior to the COVID-19 pandemic and establish a baseline measure for change. Method: This study is a qualitative systematic review and metasynthesis, using the Enhanced Transparency in Reporting the Synthesis of Qualitative Research guideline. Seven databases were searched. Studies were included if they used interviews or focus groups, included at least one or more rehabilitation professions in the sample, and addressed attitudes toward telehealth as a service delivery model. Results: Nine studies met the inclusion criteria. Data were extracted and coded by the first author using thematic synthesis. Six primary themes were formed: (a) constant comparison of telehealth with in-person guides attitude and acceptance, (b) telehealth presents barriers and opportunities for communication, (c) lack of telehealth education and training impacts clinician confidence, (d) the flexibility of telehealth changes service delivery options and access for patients, (e) the telehealth environment creates challenges with safety and engagement, and (f) technical components and support are influential to the telehealth delivery process. Discussion: This study provides evidence that clinician perceptions of telehealth are similar across disciplines within rehabilitation and other allied health fields. Views were generally positive. However, less experienced clinicians were more likely to have reservations about telehealth, indicating a need for more education and training. Clinical, research, and educational implications are discussed. It is recommended that these themes be utilized to support methods for increasing clinician acceptance of telehealth and achieving sustainable telehealth programs. The overall strength of the recommendation is moderate. Supplemental Material: https://doi.org/10.23641/asha.21992576

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Column on Telebehavioral Health Education, Training, and Competency Development: Current and Future Impact of the COVID-19 Pandemic

Cited by 2 publications

References 36 publications

Overcoming Clinician Technophobia: What We Learned from Our Mass Exposure to Telehealth During the COVID-19 Pandemic

Overcoming Clinician Technophobia: What We Learned from Our Mass Exposure to Telehealth During the COVID-19 Pandemic

Clinician Perspectives of Telehealth Pre–COVID-19: A Systematic Review and Qualitative Metasynthesis

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