Widespread use of the internet has rsulted in digital libraries that are increasingly used by diverse communities of users for diverse purposes and in which sharing and collaboration have become important social elements. As such libraries become commonplace, as their contents and services become more varied and as their patrons become more experienced with computer technology, users will expect more sophisticated services from these libraries. A simple search function, normally an integral part of any digital library, increasingly leads to user frustration as user needs become more complex and as the volume of managed information increases. Proactive digital libraries, where the library evolves from being passive and untailored, are seen as offering great potential to address and overcome these issues and include techniques such as personalisation and recommender systems. In this paper, following on from the DELOS/NSF Working Group on Personalisation and Recommender Systems for Digital Libraries, which met and reported during 2003, we present some background material on the scope of personalisation and recommender systems in digital libraries. We then outline the Working Group's vision for the evolution of digital libraries and the role that personalisation and recommender systems will play, and we present a series of research challenges and specific recommendations and research priorities for the field.Keywords: Digital Libraries -User Interaction -Personalisation -Recommender Systems
OVERVIEW OF PERSONALISATION AND RECOMMENDER SYSTEMSOur definition of digital libraries is that they are collections of information that have associated services which are delivered to user communities using a variety of technologies. The collections of information can be scientific, business or personal data, and can be represented as digital text, image, audio, video, or other media. The information can be digitised paper or born digital material and the services offered on such information can be varied, ranging from content operations to rights management, and can be offered to individuals or user communities. Good reviews of digital libraries and pointers to digital library resources can be found in, 57 .
53Internet access has resulted in digital libraries that are increasingly used by diverse communities for diverse purposes, and in which sharing and collaboration have become important social elements. As digital libraries become commonplace, as their contents and services become more varied, and as their patrons become more experienced with computer technology, people expect more sophisticated services from their digital libraries. A traditional search function is normally an integral part of any digital library, but users frustrations with this increase as their needs become more complex and as the volume of information managed by digital libraries increases. Thus digital libraries must move from being passive, with little adaptation to individual users, to being more proactive in offering and tailoring information...