Combining GQM+Strategies and OKR - Preliminary Results from a Participative Case Study in Industry

Trinkenreich, Bianca; Santos, Gleison; Barcellos, Monalessa Perini; Conte, Tayana

doi:10.1007/978-3-030-35333-9_7

“…Interviewees reported that they found it especially challenging to formulate the key results. This is in line with other research that highlights the lack of practical advice on how to turn a qualitative objective into measurable key results [8]. The OKR tracker supported coordination across teams by providing transparency and alignment of goals between teams in the large-scale project.…”

Section: Discussionsupporting

confidence: 84%

“…OKRs is a goal-setting framework used by organizations to define a certain set of objectives and measure progress toward those goals [8,9]. The framework originated at Intel and is used by large companies such as Google and LinkedIn as well as an increasing number of smaller companies in various industries [29].…”

Section: Objectives and Key Resultsmentioning

confidence: 99%

“…Challenges include goals that are not known to the team, goals set by the management without involving the teams, and the use of deliverables and deadlines as goals [7]. As large-scale agile projects struggle with setting and communicating goals as well as establishing a shared direction, many companies now try to implement goal-setting frameworks such as the Objectives and Key Results (OKRs) framework [8,9]. New methods and frameworks for goal setting like OKRs do not alleviate all coordination challenges in large-scale agile projects.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Using Objectives and Key Results (OKRs) and Slack: A Case Study of Coordination in Large-Scale Distributed Agile

Stray¹,

Moe²,

Vedal³

et al. 2022

Proceedings of the Annual Hawaii International Conference on System Sciences

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Today, many large-scale software projects have members working from home, which has changed the way teams coordinate work. To better understand coordination in this setting, we conducted a case study through which we examined two teams in a large-scale agile project by observing meetings and conducting 17 interviews. Through the lens of Relational Coordination Theory (RCT), we analyzed the use of the goal-setting framework Objectives and Key Results (OKRs) and the collaboration tool Slack. Slack was used for frequent, timely, and problem-solving communication and, and its use decreased the number of planned meetings. However, discussions often started on Slack and continued in virtual ad-hoc meetings. The use of OKRs facilitated knowledge sharing, helped the teams align their goals, and provided inter-team insights. The main implication of our research is that projects using OKRs need to support project members, especially in formulating the key results that align and motivate the teams to work toward the same mission.

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“…There are two components in OKR, which are Objective, the bigger goal that is qualitative, and Key Results, the detailed measurable plan and quantitative. The OKR purpose is to set goals; evaluate main outcomes for each goal and take steps to meet these goals; receive daily input (Trinkenreich, Santos, Barcellos, & Conte, 2019).…”

Section: Okr Goal Settingmentioning

confidence: 99%

Improving Performance Management System of Human Resource Aspect in Health Drink Industry Startup

Rafidah

¹

,

Dewi

²

2020

MJSSH

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In a company, Human Resource Management is important in order to make sure the quality of people in the company are in the best state. Human Resource Management is focusing on how to recruit and develop the best people, that’s why there are many different tools and systems that can be used in order to achieve the goal. Moringa Culinary is a new company in the health drink industry that sells variant beverages from moringa leaves as the main material. In Moringa Company, Human Resource Management is still an unfamiliar term, and by looking at the data of the company, it is shown that Moringa Culinary still doesn’t have an established system about performance management that causes the percentage of company’s target achievement from September 2019 to March 2020 is unstable. Hence, the researcher made this study to analyse the best performance management system that can be implemented in Moringa Culinary. This research was conducted using qualitative methods by interviewing similar businesses in the same industry to know about the current applied management system in the company and to compare the effectiveness between one and another. The researcher will also use SWOT analysis to evaluate the internal condition in Moringa Culinary. The most suitable performance management system for Moringa Culinary in order for Moringa Culinary to be able to achieve all the company’s target can be revealed in the result of this study.

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“…Challenges include goals that are not known to the team, goals set by the management without involving the teams, and the use of deliverables and deadlines as goals [7]. As large-scale agile projects struggle with setting and communicating goals as well as establishing a shared direction, many companies now try to implement goal-setting frameworks such as the Objectives and Key Results (OKRs) framework [8,9]. New methods and frameworks for goal setting like OKRs do not alleviate all coordination challenges in large-scale agile projects.…”

Section: Introductionmentioning

confidence: 99%

Using Objectives and Key Results (OKRs) and Slack: A Case Study of Coordination in Large-Scale Distributed Agile

Stray¹,

Moe²,

Vedal³

et al. 2023

Preprint

2

0

View full text Add to dashboard Cite

Today, many large-scale software projects have members working from home, which has changed the way teams coordinate work. To better understand coordination in this setting, we conducted a case study through which we examined two teams in a large-scale agile project by observing meetings and conducting 17 interviews. Through the lens of Relational Coordination Theory (RCT), we analyzed the use of the goal-setting framework Objectives and Key Results (OKRs) and the collaboration tool Slack. Slack was used for frequent, timely, and problem-solving communication and, and its use decreased the number of planned meetings. However, discussions often started on Slack and continued in virtual ad-hoc meetings. The use of OKRs facilitated knowledge sharing, helped the teams align their goals, and provided inter-team insights. The main implication of our research is that projects using OKRs need to support project members, especially in formulating the key results that align and motivate the teams to work toward the same mission.

show abstract

Combining GQM+Strategies and OKR - Preliminary Results from a Participative Case Study in Industry

Cited by 11 publications

References 9 publications

Using Objectives and Key Results (OKRs) and Slack: A Case Study of Coordination in Large-Scale Distributed Agile

Using Objectives and Key Results (OKRs) and Slack: A Case Study of Coordination in Large-Scale Distributed Agile

Improving Performance Management System of Human Resource Aspect in Health Drink Industry Startup

Using Objectives and Key Results (OKRs) and Slack: A Case Study of Coordination in Large-Scale Distributed Agile

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