“…The small number of respondents is already appropriate to obtain the qualitative data. According to previous scholars, if the in-depth interview is supported by a questionnaire method, the range of sampling size, which is between 20 to 40 respondents, is acceptable (Jaafar & Harun, 2018;Alamoush, Jaafar, Husini & Ismail, 2018). This shows that the 20 respondents sample is the appropriate sampling size for this study because it is within the suggested range by the scholars.…”