Diversity at Work: The Practice of Inclusion 2013
DOI: 10.1002/9781118764282.ch2
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Communicating About Diversity and Inclusion

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Cited by 14 publications
(10 citation statements)
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“…Most importantly, communicating inclusion goals to employees has to be complemented with practices centered on social justice, spirituality, fairness, and shared principles (Hayles, 2014). Organizations that tend to satisfy employees’ spiritual needs enhance feelings of psychological safety by allowing employees experience respectful treatment: people realize that they are appreciated as human persons, a reality that in turn enhances purposeful behaviors, self-determination and belongingness (Rego and Cunha, 2008).…”
Section: Discussionmentioning
confidence: 99%
“…Most importantly, communicating inclusion goals to employees has to be complemented with practices centered on social justice, spirituality, fairness, and shared principles (Hayles, 2014). Organizations that tend to satisfy employees’ spiritual needs enhance feelings of psychological safety by allowing employees experience respectful treatment: people realize that they are appreciated as human persons, a reality that in turn enhances purposeful behaviors, self-determination and belongingness (Rego and Cunha, 2008).…”
Section: Discussionmentioning
confidence: 99%
“…Inclusion in psychology can be operationalized by accommodating people who have historically been excluded based on aspects of diversity (Church et al, 2014). Incorporating inclusion and accommodations into space allows all individuals and communities to bring their whole selves to who they are (Ferdman, 2014; Hayles, 2014). When this incorporation is not met, the threats of exclusion result; this is especially true when systems, policies, and institutions have been designed with frameworks (e.g., ethnocentrism, colonialism; Adams et al, 2015; Chavez-Dueñas et al, 2019; Roberts & Rizzo, 2021) that only tailor to dominant groups (e.g., White Europeans).…”
Section: Incorporating Inclusion Into Collectivistic Psychological Le...mentioning
confidence: 99%
“…Racism is not only a destructive social behavior; it creates barriers in intergroup relations (Byrd & Sparkman, 2022). Anti-racism educators deconstruct racism and reconstruct equity and inclusion using a head, heart, and hand approach (Hayles, 2014):head: cognitive (applying knowledge, evidence-based data, and teaching factual information about racismheart: affective (showing empathy, demonstrating moral values, and offering emotional support and understanding, maintaining a psychologically safe environment for meaningful conversations)hand: behavioral (demonstrating interpersonal relationship skills, communication skills, human relations)…”
Section: Addressing Anti-racism In the Curriculummentioning
confidence: 99%