Communication and information exchange among SMEs and their local environment

Asproth, Viveca; Nystrm, Christina Amcoff

doi:10.1386/jots.5.2.175_1

Cited by 13 publications

(5 citation statements)

References 29 publications

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“…Finding or establishing a shared language is likely only possible within organizations that embrace collaboration, and encourage the development of new practices and inlets for collaboration. Empirical studies have shown the positive outcomes of successful workplace collaboration, including the richness that diverse voices bring to the job of content development and knowledge building (Asproth & Nyström, 2008;Heidecke & Back, 2009;Palmeri, 2004). This article builds on the positive outcomes of collaboration shown in existing literature, showing that collaboration is needed particularly in organizations consisting of a global, NNS workforce.…”

Section: Promoting Collaborative Communicationmentioning

confidence: 86%

Control, Communication, and Knowledge-Building in Asian Call Centers

Lombard¹

2014

CLaW

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Section: Promoting Collaborative Communicationmentioning

confidence: 86%

Control, Communication, and Knowledge-Building in Asian Call Centers

Lombard¹

2014

CLaW

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“…Theories of sensemaking and trust in and between organizations, and earlier research of crisis management and organizational learning, will be an important reference for the project in general and the development and building scenarios in particular. Some research in this are has been performed by (Asproth, 2007;Asproth and Håkansson, 2007;Asproth and Nyström, 2008).…”

Section: Organizational Learning Simulation and Scenariosmentioning

confidence: 99%

“…VOs -or virtual teams which is another used concept for the phenomenon -should therefore be a suitable and supporting form of organization in situations as described above -and in analogy with the NetAgora when a training or education environment is established to illustrate the complexity and problems to solve in a critical situation when several stakeholders are involved. Hence, cooperation through virtual teams has, shown up as successful with respect to the feeling of equality and balancing of power (Asproth, Nyström, 2008;Nyström, 2006;Gilliam and Oppenheim, 2006). Furthermore, the work in virtual teams, often bridges differences between the members according to background, positions and so on.…”

Section: Virtual Organizationsmentioning

confidence: 99%

Preparing for Emergency Situations

Asproth

Nyström

2010

AIP Conference Proceedings

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Disaster relief can be seen as a dynamic multi actor process with actors both joining and leaving the relief work during the help and rescue phase after the disaster has occurred. Actors may be governmental agencies, non profit voluntary organisations or spontaneous helpers comprised of individual citizens or temporal groups of citizens. Hence, they will vary widely in agility, competence, resources, and endurance. To prepare for for disasters a net based Agora with simulation of emergency situations for mutual preparation, training, and organisational learning is suggested. Such an Agora will ensure future security by:-Rising awareness and preparedness of potential disaster responders by help of the components and resources in the netAgora environment;-Improving cooperation and coordination between responders;-Improving competence and performance of organisations involved in security issues;-Bridging cultural differences between responders from different organizations and different backgrounds. The developed models are intended to reflect intelligent anticipatory systems for human operator anticipation of future consequences. As a way to catch what should be included in this netbased Agora and to join the split pictures that is present, Team Syntegrity could be a helpful tool. The purpose of Team Syntegrity is to stimulate collaboration and incite cross fertilization and creativity. The difference between syntegration and other group work is that the participants are evenly and uniquely distributed and will collectively have the means, the knowledge, the experience, the perspectives, and the expertise, to deal with the topic. In this paper the possibilities with using Team Syntegrity in preparation for the development of a netbased Agora is discussed. We have identified that Team Syntegrity could be useful in the steps User Integration, Designing the netAgora environment, developing Test Scenarios, and assessment of netAgora environment.

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“…Also theories of sense making and trust in and between organizations, and earlier research of crisis management and organizational learning (e.g. Asproth, 2007;Asproth & Håkansson, 2007;Asproth & Nyström, 2008), will be of interest for further research in this area.…”

Section: Current Research and Steps Beyondmentioning

confidence: 99%

Simulated Decision Learning in a Multiactor Setting

2010

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Simulated Decision Learning in a Multiactor SettingThe idea of decision analysis-and subsequent learning from the outcomes-is old within Operational Research. Here this approach to continuous improvement of decision outcomes is put one step further within the area of crisis and disaster management. This is done by introducing multiactors making simultaneous decisions with just partial information about each other. Further, decision outcomes are achieved from a simulation model rather than from the real object system.

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Communication and information exchange among SMEs and their local environment

Cited by 13 publications

References 29 publications

Control, Communication, and Knowledge-Building in Asian Call Centers

Control, Communication, and Knowledge-Building in Asian Call Centers

Preparing for Emergency Situations

Simulated Decision Learning in a Multiactor Setting

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