“…Earlier listserv evaluations, based on message content analysis and/or user surveys or interviews, have most frequently focused on understanding the thematic content of user messages (Burg et al, 2012; Kumar et al, 2012; Kurtz-Rossi et al, 2017; Lucas, 2011; Mavis & Brocato, 1998; Murty et al, 2012; Trinacty et al, 2014; Worth & Patrick, 1997) and/or how listservs contribute to user professional development (Bailey & Sanfilippo, 2022; Blanchard, 2006; Hew & Hara, 2008; Murty et al, 2012; Rolls et al, 2016). Fewer studies have focused on describing user characteristics (Kuziemsky et al, 2015; Mavis & Brocato, 1998; Thompson & Penprase, 2004; Trinacty et al, 2014; Worth & Patrick, 1997) or how listservs contribute to collegial networking (Blanchard, 2006; Kuziemsky et al, 2015; Murty et al, 2012; Rolls et al, 2016; Worth & Patrick, 1997).…”