Communication on the university library websites and students’ scientific information-seeking during the Covid-19 outbreak: A comparison of four Asian countries

Abstract

This study aims to evaluate the quality of dialogic communication on university library websites and its correlation with students' scientific information-seeking behaviour during the Covid-19 outbreak. Internet services that organizations frequently use for communicating with their audiences can provide discussion forum services. The university library's management can investigate their students' novel ideas, needs, and doubts through dialogic communication, so it will activate and enhance the intellectual power. This research proposed dialogic communication from a sample of 171 undergraduate and graduate students from four countries, China, Indonesia, Taiwan, and Malaysia. Data was obtained by an online survey. The results p-