Communities of Practice in Tourism: Working and Learning Together. An Illustrative Case Study from Northern Norway

Bertella, Giovanna

doi:10.1080/21568316.2011.598179

Cited by 11 publications

(14 citation statements)

References 70 publications

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“…According to this view, innovation is fundamentally a social, interrelated, interdependent and collective process. The understanding of innovation in tourism as a collective process is reflected in the growing number of publications that are framed within a system or network approach (See, for example, Arnaboldi & Spiller, 2011;Bertella, 2011a;Hjalager, 2009;Johannesson, 2012;Larson, 2009;Lemmetyinen, 2009). …”

Section: Theoretical Backgroundmentioning

confidence: 99%

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Knowledge Acquisition and Assimilation in Tourism-Innovation Processes

Hoarau

2014

Scandinavian Journal of Hospitality and Tourism

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The paper develops a framework and an understanding of the external knowledge absorption in nature-based tourism companies. The concept of potential absorptive capacity is the starting point for exploring how external knowledge (tacit and explicit) is absorbed and assimilated in tourism innovation processes. Although knowledge is the engine that drives innovation, tourism firms can have problems and challenges when trying to absorb external knowledge for innovation. The main challenge is to access and absorb tacit knowledge. This type of knowledge is personal and sticky and therefore difficult to acquire and assimilate into the existing knowledge pool of organizations. Tacit knowledge is also difficult to imitate and is 2 therefore important for developing original and competitive innovations. In this study, knowledge acquisition and assimilation processes and how knowledge challenges are handled are investigated by adopting a multiple, qualitative case-study strategy that focuses on three Icelandic whale-watching firms. This study contributes to the tourism innovation discussion by identifying tourism specific abilities for the acquisition and assimilation of knowledge. The sense-making and strategic interpretation of this knowledge are considered to be important subsequent steps in the innovation process.

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Section: Theoretical Backgroundmentioning

confidence: 99%

“…This recognition is reflected in the growing number of empirical studies (Bertella, 2011a;Bertella, 2011;Bertella, 2011b;Camisón & Monfort-Mir, 2012;Johannesson, 2012;Racherla et al, 2008;Weidenfeld et al, 2010) that address the role of knowledge in tourism innovation processes in one way or another.…”

Section: Introductionmentioning

confidence: 99%

Knowledge Acquisition and Assimilation in Tourism-Innovation Processes

Hoarau

2014

Scandinavian Journal of Hospitality and Tourism

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“…In the tourism sector, a similar model was applied by Bertella (2011a) to the concept of community of practice (CoP) as developed by Wenger (1998), indicating groups of people who participate together in a collective process of learning about tourism to produce a shared practice. In a CoP, members reflect on and engage to learn how to achieve an objective perceived as meaningful (Bertella, 2011a).…”

Section: Knowledge Network In Rural Areasmentioning

confidence: 99%

Universities and Regional Engagement

Iakovleva¹,

Thomas²,

Berg³

et al. 2022

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The growth and significance of universities, and education more widely, has become ever more important in stimulating innovation and economic developments across nations and regions. This edited book provides a perspective into how higher education institutions and other agents operate by using a unique three tier macro, meso, and micro lens to view such relationships and the interplay of universities and educational providers with their external environment. This book is both timely and rewarding to the reader in providing such a rich conceptual framework and it covers a wide and diverse set of case studies across the globe." Jeremy Howells, Professor and Dean of the Faculty of Business and Law, University of Portsmouth"For too long, the academic and practitioner debate on the role of universities has focused on a narrow view of commercialization and knowledge exchange, drawing from a limited number of "best practice" cases. This edited book offers a necessary and timely counterview to this idealized picture. It focuses instead on the "mundaneness" of universities' regional engagement, unpacking their complex and context-specific institutional arrangements, practices, and interactions. It is a must-read for scholars and practitioners interested in understanding regional development, innovation, and higher education in real places." Elvira Uyarra, Professor of Innovation Studies, University of Manchester"This is a very welcome book which expands the discussion of universities' regional engagement both thematically and geographically by going beyond the well-known cases to explore the mundane, but important, regional engagement activities of a wide range of universities. Universities and their academics engage with regional actors in a myriad of ways, most of which go under the radar both in policy-making and in research. This book is a step towards redressing this imbalance." Rune Dahl Fitjar, Pro-rector for Innovation and Society and Professor of Innovation Studies, University of Stavanger"This book is important because it conceptualizes and provides examples of the broad range of mundane activities that makes up the majority of linkages between a university and its region. These everyday engagements connecting universities with their region are often neglected, while the attention has been on extraordinary cases of highly innovative regions and the commercialization of research with high economic impact. The chapters in this book are of great value for understanding how typical universities can engage with their region in a profound way."

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“…The CoP concept is broadly adopted to investigate collaboration in the management literature (e.g. Koliba & Gajda, 2009) but rarely referred to or applied in the study of tourism collaboration, especially across sectors (Albrecht, 2012;Bertella, 2011;Bertella et al, 2019;Lamers et al, 2017;Phi et al, 2017;Shaw & Williams, 2009;Thomas, 2012). However, the development studies literature has used the CoP concept to investigate capacity building in rural contexts (Bailey, 2014;Morgan, 2011) and in some cases this concept is used together with the Theory of Change (ToC), a project methodology for the promotion of social change (Valters, 2014).…”

Section: Cops In Tourism and The Challengesmentioning

confidence: 99%

“…One resides in the possibly conservative aspect of practices that may tend to reinforce established routines instead of innovating (James et al, 2019;Lamers et al, 2017). Although the CoP study by Bertella (2011) suggests that this may not be always the case, the possible tension between reproduction and innovation in CoPs is clearly relevant to sustainability and may constitute a problem. Other challenges are related to possible internal conflicts due to power imbalances and the difficulty or impossibility of designing and managing CoPs, as these tend to be spontaneous and informal (Duguid & Brown, 1991;Fox, 2000;Roberts, 2006;Wenger & Snyder, 2002).…”

Section: Cops In Tourism and The Challengesmentioning

confidence: 99%

Learning communities and co-creative tourism practices in NGDO projects

Bertella

Rinaldi

2020

Journal of Sustainable Tourism

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In this study, we considered tourism collaboration for sustainable development as a co-creative practice of learning about tourism in order to achieve benefits for local communities. We focused on projects run by non-governmental development organisations (NGDOs) and the challenges relating to their long-term impact. These challenges concern the projects' potential to facilitate the emergence and/or reinforcement of local learning communities. The study was conducted by an academic and a representative of the NGDO that constituted the empirical case. The empirical investigation was based on a variety of data sources and explored both the NGDO's strategic approach to collaboration and the experience gained from two projects. We identified factors that can be crucially important for the promotion of collaboration driven by local actors and extending beyond the limited time horizon of the NGDOs' projects. The paper contributes to the literature by adopting the concepts of co-creative practices and communities of practice (CoPs) to study collaboration, elucidating the evolving linkages connecting CoP constellations in learning communities. The study also presents some reflections on collaborative research with non-academics as a useful way of promoting plurality, depth and reflexivity.

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Communities of Practice in Tourism: Working and Learning Together. An Illustrative Case Study from Northern Norway

Cited by 11 publications

References 70 publications

Knowledge Acquisition and Assimilation in Tourism-Innovation Processes

Knowledge Acquisition and Assimilation in Tourism-Innovation Processes

Universities and Regional Engagement

Learning communities and co-creative tourism practices in NGDO projects

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