“…Studies of the impact of CIT training on officers found that they report increased confidence in their approach with individuals who exhibit symptoms of mental illness (Borum, Deane, Steadman, & Morrissey, 1998;Hanafi, Bahora, Demir, & Compton, 2008;Heilbrun et al, 2012) and perceive themselves as more efficacious at serving this population (Borum et al, 1998). Additionally, CIT-trained officers show significant increases in their knowledge of symptoms of mental illness and exhibit a change in attitude toward this population (Compton, Esterberg, McGee, Kotwicki, & Oliva, 2006;Hanafi et al, 2008;Wells & Shafer, 2006).…”