2019
DOI: 10.1111/1467-9566.12864
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Community‐consumerism: negotiating risk in online drug communities

Abstract: This study explores the social organisation of risk within online drug‐related communities. Drawing on in‐depth interviews with participants from two Norwegian Internet drug forums, the paper illustrates how participation in such forums influenced notions of risk, and how it supported notions of participants as being informed, responsible and empowered. First, the forums facilitated an easy exchange of user‐generated drug information, which helped members present themselves as informed and competent. Second, m… Show more

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Cited by 8 publications
(5 citation statements)
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References 39 publications
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“…The information available on online networks marks a general shift in perceived credibility away from traditional authority models, to reliability approaches with increased room for user participation (Lankes, 2008). Similar processes of devaluing the expertise of health authorities are identified in other studies exploring substance-oriented forum-cultures (Bilgrei, 2019;Boothroyd & Lewis, 2016;Soussan et al, 2018).…”
Section: Discussionsupporting
confidence: 65%
See 1 more Smart Citation
“…The information available on online networks marks a general shift in perceived credibility away from traditional authority models, to reliability approaches with increased room for user participation (Lankes, 2008). Similar processes of devaluing the expertise of health authorities are identified in other studies exploring substance-oriented forum-cultures (Bilgrei, 2019;Boothroyd & Lewis, 2016;Soussan et al, 2018).…”
Section: Discussionsupporting
confidence: 65%
“…In line with the bottom-up approach, online communities offer lay expertise in the form of alternative notions of health and risk based on assistance from peers. The community dimension within such online communities also forms a basis for personal and collective support (Bilgrei, 2019;Daniel et al, 2018).…”
Section: Risk Communication and Stigmamentioning
confidence: 99%
“…Self-established drug-related Internet forums are widely used as an important resource for technical and pharmacological knowledges in the absence of evidence-based literature [ 39 ]. However, a clear distance between ‘expert’ and user assessments of risk was previously found, whereas online community members seem to abandon traditional methods of determining credibility that are based on authority and hierarchy, in favor of digital tools and new network approaches [ 17 ]. Thus, using digital platforms as both screening- and harm- reduction tools could be useful for advancing ecologically valid health policies [ 40 ].…”
Section: Discussionmentioning
confidence: 99%
“…The use of social networks allowed those who use drugs to discuss, share opinions, and provide advices, especially during the COVID-19 context [ 16 ]. However, Internet drug forums are found to express distrust of ‘experts’ and ‘authorities’ who provide official information, whom they perceive as lacking the specialist knowledge that they themselves possess [ 17 ]. The user community’s knowledge sharing practices can generate a shared perception of a sufficient or even superior drug use experience and knowledge.…”
Section: Introductionmentioning
confidence: 99%
“…5 Many of these forums have the aim to offer accurate information about substances, share experiences of both positive and negative effects, give advice or warnings about dosages, and provide support for users experiencing negative reactions (Soussan and Kjellgren 2014;Rolando and Beccaria 2019). By reading such information, users try to gain new knowledge about substances and to minimize their risk of experiencing adverse effects (Norman, Grace, and Lloyd 2014;Duxbury 2018;Bilgrei 2019;Berning and Hardon 2016).…”
Section: Online Drug Communitiesmentioning
confidence: 99%